While marketers may be all talks about nurturing leads down the funnel and using content to convert a prospect into a customer, one topic that isn’t as widely discussed as it should be is why B2B (business-to-business) buyers begin looking for to make a new purchase in the first place. While new technological advancements and the shifting needs of customers are often good indicators that a purchase is in the near future, there are other goals business buyers have in mind when beginning the buying cycle. So what exactly prompts a new business purchase? Read the full entry
How (and Why) B2B Buyers Begin the Purchase Process
How B2B Buyers Seek Information and How You Can Fill the Void
In the many stages of the purchase process, from discovery of a need to learning about the products and services that meet that need to the eventual purchase, buyers are seeking out the information that can help them reach a decision. In today’s hyper-connected and digital world, it’s likely the buyer you’re trying to reach has already done a considerable amount of research on their own and has some understanding of what it is they’re looking for and where they can find that information. Are you aware of what they’re looking for and where to deliver it? If not, keep reading. Read the full entry
A Two-Step B2B Content Strategy: Creation and Distribution
Last week, CEO Tony Uphoff introduced Business.com’s Small Business Pulse, a monthly, data-driven analysis of key issues related to small-to-medium businesses. As he mentioned, over 100,000 small to medium-sized business leaders use Business.com to discover, learn about and purchase the resources, products and services they need to run and grow their businesses. To promote the new report, we’ve created new landing pages, sent out press releases, and are continuously looking for new ways to distribute the information to audience’s that will find it valuable. Creating content is the first step in a successful content marketing strategy. The next step is distribution. B2B (business-to-business) organizations can distribute their content, such as whitepapers and webinars in a number of ways. Read the full entry
Introducing Business.com’s Small Business Pulse: Latest Survey on Lead Generation Trends for SMBs
I’m pleased to introduce our first Business.com Small Business Pulse report, a monthly, data-driven analysis of key issues related to small-to-medium businesses. Over the past several months, Business.com has been aggressively expanding both its content and its advertising products to target audience needs across all stages of the buying process – from awareness to research to purchase. Read the full entry
5 Steps to Lead Generation Success
A lot of companies are using lead generation. We previously reported that 74% of the B2B marketing professionals that responded are at least moderate participants in lead-gen practices. The MarketingSherpa “2012 Lead Generation Benchmark Report” took a look what the top strategic priorities are for CMOs in the next twelve months. What they found is that these senior marketing executives all have a few things in common. Over half (52%) of the respondents cited achieving or increasing measurable ROI as their top priority (Tweet this!) followed by 51% citing optimization of the marketing-sales funnel and another 51% noting their focus on gaining greater insight of their audience. Here are the top 5 priorities for many marketers and quick tips for addressing each. Read the full entry
Reengaging Buyers with Better Retargeting
Retargeting is becoming a more prominent tool for marketers as buyers pull their purse strings tighter and are becoming more educated on their own before making a decision. Businesses want to be at the forefronts of the minds of their audience and retargeting campaigns generate constant brand awareness and impressions. The Chango Retargeting Barometer found that 53% of marketers and agencies intend to increase their search retargeting budgets in the next six months, while 46% of marketers and agencies intend to increase their site retargeting budgets in the next six months. In this post, we break down the what, why and how of retargeting. Read the full entry
On the Prowl: 3 Steps to More Powerful Prospecting
Customer retention and recurring revenue keep businesses afloat, but in order for a business to really prosper new customers must be acquired on a regular basis. According to Chief Marketer’s 2013 Prospecting Survey, 41.5% of marketers cited finding new customers as the primary goal of their lead prospecting efforts in 2013 (Tweet this stat!) and nearly half of all marketing budgets are focused on new customer acquisition. Prospecting, one of the most important steps in the sales process, is a focus for many, but sometimes strategies fall short of success. If your business is on the prowl for new prospects, consider taking these three steps to be more powerful. Read the full entry
5 Steps to Stronger Lead Scoring
Lead generation programs are becoming more mainstream. In fact, 74% of B2B marketing professionals are participating in lead-gen practices, with 48% “very” or “fully” involved. While lead generation companies often filter through leads to ensure marketers are receiving high-quality contacts, not every lead will be in the same stage of the purchase process. An effective lead scoring system can help your marketing, sales and lead generation efforts be more successful. Here are 5 steps your business can take to a stronger lead scoring system. Read the full entry
Losing Out With Leads? Take a Real Look at Response Time
Many studies have shown that the faster a company responds to a lead, the more likely that company is to close. One survey found that responding to a completed form within 5 minutes versus 10 minutes led to a 900% increase in contact rate (Tweet this!). In a recent study by InsideSales, companies were asked about how they respond to leads, focusing on lead response time, persistence, ratio between phone calls and emails, and what method companies use to make their first response. What this study found is that many companies are overestimating their lead response efforts. Here’s what the study found and steps your business can take to improve lead response contact rate and conversions. Read the full entry
How to Conquer with B2B Content Marketing
There’s no doubt about it – content came, saw and conquered the marketing world. Unlike the empires of past that did the same, content marketing isn’t going away. Google, Bing and major search engines are placing more emphasis on the content businesses, bloggers and marketers deliver in an effort to provide users and customers with better experiences. Content marketing is a top priority for B2B marketers and in this post we’ll share insights into the best tactics and strategies. Read the full entry
