Lemonade Day Teaches Kids Entrepreneurship


lemonadeday-logoOn Sunday May 3, America will likely set a record for the most new businesses launched in a single day. Why? Because it’s Lemonade Day!

Lemonade Day is a really cool annual event that teaches young people about entrepreneurship by helping them start, own and operate their own lemonade business.  On Lemonade Day — the first Sunday in May — tens of thousands of budding entrepreneurs set up their lemonade stands, providing a terrific opportunity for local businesses and families to join together to train the next generation of American entrepreneurs.  Read the full entry


10 Top Sites for Freelance Services


freelanceFreelancers, start-ups, solo-operators and other assorted independent contractors have never had it so good. Nor have business owners who need help for copy writing, graphic design, programming, IT or other specialized services easily supplied by independent contractors.

While hundreds of websites vie for attention as online markets for specialty services, the What Works for Business Top 10 sites listed below are making it easier that ever for service buyers as well as sellers to get in on the action. Stalwarts Elance, Dice, Guru, Sologig, Aquent and MediaBistro are joined by fast-growing LimeExchange launch in July 2008, Jobvana with big venture capital behind it, the niche site HireMyMom and Freelance Switch, a freelance blog. Read the full entry


Stimulus Money for Startups in Underserved Areas


When a government program involving small business, job creation and even startups has a 700% funding boost dangled in front of it, you might want to take note. Community Development Financial cdfi-fund-us-treasuryInstitutions (CDFIs), which focus on lending in low-wealth, low-income communities, could see an eight-fold increase in funding over the next two years through a combination of stimulus law money and the Obama Administration’s budget plan. Read the full entry


7 New Rules for Building a Blockbuster Brand


Your Brand Here!

Your Brand Here!

Old-school brand building focuses on product, package, position, price and promotion. But as veteran business strategist Kate Newlin notes, in a world of almost limitless consumer choices, the old rules just don’t work anymore. Brand building today requires that you react to consumers in real time and employ what Newlin calls “brand democracy” where users help decide the characteristics of your product or service — often via social media interaction.

How can a small or emerging business create the kind of brand that customers embrace and even get passionate about? Newlin set out to uncover the precise social factors that drive consumer passion behind today’s best brands. She conducted painstaking research, interviewed company executives and analyzed brand data for her new book Passion Brands (Prometheus Books, April 2009).  Here are seven “accelerators” revealed by Newlin’s research that can help your business establish brand passion in today’s tough-as-nails marketing environment: Read the full entry


Twinterns are New Twist on Summer Interns


Want to jump start a social media marketing campaign for your business but don’t have the time or social media savvy in Twitter, Facebook, YouTube, blogs or similar sites?  Try this twist on the traditional summer internship — a “Twinternship.” A Twintern is a newly minted term for a summer intern (paid or unpaid) whose job is to Twitter or handle other social media tasks on behalf of your business. For little cost, you could bring on a young adult (recent college or high school grad or current student) who may already be experienced at using a variety of social media. Read the full entry


MSN and Sprint Debut New Small Business Website


business-on-main-logo

Business on Main is a new Sprint-sponsored small business destination site just launched by MSN and Mindshare. Featuring high-quality videos, experts to answer your questions, ways to connect with other business owners, an extensive library of articles, along with a variety of other tools and resources, Business on Main delivers a well-rounded package that can help you build your business.  (Business.com and What Works for Business are also providing some of the content for Business on Main. ) Read the full entry


What Irks Customers Most When Shopping Online


Customers may be spending less these days, but when they DO buy, it’s more likely to be online. A stunning 36 percent of shoppers surveyed by Opinion Research Corp. ouch-point-logo(ORC) recently said they made more online purchases last year. And 22 percent plan to increase their online buying this year. 

This means three things for your business: 1) If you aren’t currently selling online, you might want to reconsider your strategy; 2) Marketing your business online via yellow pages sites and others is critical; and 3) Eliminating customer pain points in the online buying process will improve your results.

Just because customers are doing more business online doesn’t mean they’re always happy about it. In fact, they are ticked off by a number of top frustrations.  ORC’s latest “Ouch Point” survey names the top 8 things that irk customers the most when trying to buy something online. Look at the list and consider how you may be able to eliminate some of these “ouch points” for your online customers:

  1. Not being able to speak to anyone to answer questions (25%)
  2. Learning items are out of stock after they are in the cart (11%)
  3. Receiving an item that doesn’t look like it did online (11%)
  4. Websites that malfunction as the payment is being processed (9%)
  5. Not being able to find an item (8%)
  6. Unclear shipping information (5%)
  7. Unclear return policy (5%)
  8. Not receiving an order confirmation (2%)

Verizon, Forbes Revamp Small Business Sites


Major business information publishers and service suppliers are more interested than ever in extending a helping hand to small business owners. On April 16, Verizon will officially announce a major makeover of the Verizon Small Business Center, focused on a new “Collaboration Center” that features a library of applications, hosted services, news, resources and professional networking. A few details:

  • In My Applications, users can access email, calendar items and the business applications they’ve selected.
  • Professional Networking lets you create a profile and exchange ideas with others in your industry and build business relationships.
  • The My News and Resources section lets you select from a menu of different types of small business-related content — news, technology, government regulation, etc.

Starting April 21, Verizon will also offer a free bi-weekly webinar series featuring small business experts covering a wide range of topics, from SEO and Twitter for small business, to improving productivity.

Forbes, meanwhile, has revamped its Small Business Exchange, looking to boost membership and participation. Brett Nelson, Entrepreneurs Editor at Forbes.com, lists key benefits of joining up at his site:

  • Ask questions and get answers from experts in key areas such as marketing, technology, finance and law.
  • Connect with other small business owners, search company profiles, send messages and expand your network.
  • Share your own expertise and track industry trends.
  • Browse the latest small business news and advice from Forbes.com.

How to Find Angel Investors Now


Dear Dan: My partners and I have a killer business concept and a polished business plan, but we’ve struck out trying to raise money from friends and family. How do we look for angel investors? — Need an Angel

Dear Need:  A recession can be a great time to start a business. The cost of everything from supplies to office space and professional expertise is down, and new market opportunities open up. But finding startup capital can be another matter.

Angel investors have become a key force supplying startup and early stage capital to promising young companies. In 2007, the Center for Venture Research estimates that angels invested $26 billion in about 58,000 businesses. But that figure dipped about 10 percent in 2008, and will likely drop more in 2009.  Still, angel investors are actively looking for promising ventures to back.

Once conducted largely behind the scenes, the angel investment process has lately moved more into the open. Angel investors are wealthy individuals who invest money as well as their own time and expertise in new businesses. Some angels act solo, but today’s angels are more likely to work through angel investor groups that have proliferated nationwide.

Keep in mind that angel investors and venture capital (VC) firms are different. Angels invest mostly in startup and early stage businesses. Venture capitalists provide growth capital for businesses further along. While VC and angels invest roughly the same amounts ($20-$30 billion annually), angels parse that out to over 50,000 businesses, while VC investors back less than 4,000 companies. And angels invest their own money, while venture capitalists frequently invest money put up by others.

In the current economy, many angels have seen the value of their personal assets plunge, putting a crimp in their ability to make new investments. Many have their hands full mentoring the companies they’ve already put money in. 

The good news for capital-seeking entrepreneurs is this: Locating angel groups, learning how they work, what types of startups they are interested in, and finding out the exact process for how they can be approach, has become easier thanks to two allied organizations: the Angel Capital Association (ACE) and the Angel Capital  Education Foundation (ACEF).

ACE is North America’s professional alliance of angel groups, bringing together nearly 350 angel organizations. ACEF is a non-profit founded by the Kauffman Foundation, a premier organization that supports entrepreneurship.

What You Can do Right Now

Start at AngelCapitalEducation.org, the ACEF website.  ACEF does not make investments, but rather provides information and links to support the process. Go to the “For Entrepreneurs” section under the “Resources” tab.  Here you’ll find out:

  • If your type of business is right for an angel group investment;
  • When to approach an angel group;
  • What criteria angel groups use to select entrepreneurs to back;
  • What process you can expect to apply for group funding; and
  • Whether you should expect to pay fees to participate.

The investment process has numerous steps, including an initial application, pre-screening, screening, investment meeting, due diligence and, finally, a term sheet offering if you make it all the way through. About one in three angel groups charges a fee to present your idea. For those groups that do charge, the average application fee is about $150, and the average presentation fee is $500.

Look for Angel Groups in Your Area

Once you’re comfortable with how the process works, you can seek out angel groups to approach. The best place to launch your search is the ACE website at AngelCapitalAssociation.org.  Go to the “Directory” section which lists most members of the organization.

Groups are organized by state, region or country, such as California, New England or Canada. The directory includes a link to each member’s website where you can learn more about that particular group, including investment preferences and application process.

The directory includes hundreds of individual angel groups. Grand Angels, for example, based in Grand Rapids, Michigan, says it typically invests between $250,000 and $1 million in early-stage companies located in Western Michigan. But the website also notes a shift in early 2009 to include an interest in established companies seeking to grow.

To expand your startup savvy, also check out these sites:

StartupNation.com offers a soup-to-nuts array of great startup information, including angel investor insights, developing an elevator pitch, and much more.

IdeaBlob.com is an innovative site that runs ongoing competitions that let you submit business ideas with a chance to win $10,000.


Business Travel Made Easier


Dear Dan: Running my small business requires that I travel quite a lot. But it seems to get costlier and more delay-ridden all the time. Got any good tips for making business travel a little easier? - Travel Weary

Dear Travel Weary:  Fewer flights, higher costs, longer lines and delays galore. That’s the reality of travel today. No wonder many small business owners are choosing web and video conferencing as a travel alternative.  But travel is still a part of conducting business for entrepreneurs who are constantly on the lookout for ways to skirt delays, save time and cut costs.

Here are eight things you can do to make business travel a littler easier on you and your business budget:  Read the full entry