5 Tips For Finding the Best Internet Service Provider

internet service providersAnyone who is running a business will need to choose an internet service provider or ISP. Major ISPs offer special business broadband packages that contain many different options. It can be a daunting task finding the right digital fit for a business, so we’ve outlined the five biggest considerations for you.


Business needs will determine what level of service is required. A small company that requires connectivity for light tasks such as email and basic search does not need the top speed and a lot of bandwidth allowance.

A larger business that requires phone service along with internet and will be uploading and downloading large media files will need to go with a the high speed connection option. A bundled solution works best in the latter case.

Bandwidth Usage

Typically, bandwidth usage is broken up into three categories. A business will need to estimate how much bandwidth it will use in a month in order to choose the right package of services.

  • Light usage is for companies using the connection for about two hours per day. The bandwidth cap for this type of plan would be around five gigabytes per month.
  • Medium usage is defined as 30GB per month and would be suitable for heavy social networking and streaming video.
  • Heavy usage is for the company that uses the Internet all day long and requires a high amount of bandwidth, usually 50GB per month or more. An unlimited plan would be the best choice in this case.

Speed and Ratio

The one major difference between corporate internet plans is the overall speed. It is vital to choose a service that will provide adequate speed along with reasonable bandwidth allowances. Another consideration is the ratio of users to connection. Residential service ratios can run 50 to one, while a business service would lower that to 20 to one, freeing up more resources.

Upload and download speeds can vary and are considered asynchonous or synchronous. An asynchronous connection is where the download speed is much higher than the upload speed. This is the standard set up for most Internet connections. A synchronous connection is where the download and upload speeds are roughly the same. This type of connection is more efficient when a lot of data needs to be moved simultaneously.


This where a business needs to shop around to find the best deal that fulfills needs. While price is important, it should not be the only consideration. Value is the top priority.


The best business broadband service in the world does not mean much without the customer service to back it up. Whether it is by phone or in person, the chosen ISP should provide dedicated, knowledgeable people who can quickly resolve any issue that may arise. Asking pre-sales questions is a good test of customer service quality.

In the end, the best plan is the one that works for a particular business.

Photo credit: yourname.net.au

Bio: David Anderson is a freelance writer, professional blogger, and social media enthusiast. His blog Internetserviceproviders.net focuses on Technonology. 

Business.com Editorial Staff

Business.com Editorial Staff

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The Business.com Editorial Staff writes on topics relevant to small and medium-sized business (SMB) owners. Posts cover best practices, top tips, and studies that deliver insights specific to SMBs.

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