You know the old adage “the day you stop learning is the day you die”? We live and work by that ideology here at Business.com, and we’re not alone. As reported in Forbes, Bersin by Deloitte’s 2014 Corporate Learning Factbook analysis of the U.S. training market showed spending on corporate training grew by 15% last year to over $70 billion. The highest growth rate in over seven years.
Why are companies spending time and money investing in employee education? Josh Bersin shared in the Forbes article: “not only do more than 70% of organizations cite ‘capability gaps’ as one of their top five challenges, but many companies also tell us that it takes 3-5 years to take a seasoned professional and make them fully productive.”
Similarly, brands from Starbucks to utilities companies, are tapping programs like Customer Experience Training to better train their staff’s and in turn create a better customer experience. Educating employees not only makes your team better at their jobs, but can directly affect your bottom line. Read the full entry