Set the Right Time and Attendance Rules from the Start


Whether you’ve run a company for years or are making your first foray into the business world, how you deal with a regularly tardy or absent employee will go a long way in determining your company’s success.

Inevitably, you or one of your managers will at some point deal with someone who makes it a habit of being late for work or calling in sick on a regular basis, creating time and attendance issues for your business.

While there are excusable absences, taking advantage of being more than a few minutes late once every now and then or using a sick day and heading to the beach do not fall under the excusable definition.

As the head of the company or as a department manager, how will you address such individuals who try and work the system, putting other employees at a disadvantage?

The reasons for such actions can include:

  • You don’t have a set time and attendance policy in place, meaning certain employees are “pushing the envelope” to see what they can and can’t get away with;
  • The manager in charge of the department where the time and attendance issues are emanating from is not enforcing the rules;
  • You yourself as the owner or department manager come and go at your own leisure, thereby not setting the tone for the company;
  • Office morale is suffering and employees have brought an “I don’t care” attitude with them to the workplace.

Rectify the Problem Now and Not Later

Whatever the problem is, it is best to nip it in the bud now.

Call an office meeting and get a feel for the general mood at the time. Are employees upbeat or is there a sense of gloom and doom in the office?

If things are upbeat, why then is one or more employees causing problems? If it is one or two individuals, then it should be an easier fix. A warning or warnings should suffice, leading up to possible discipline and/or termination.

In the event things are down in the office and employees are coming and going as they please, then you need to wrap your arms around the problem quickly. Have you lost credibility as the business owner or as a department manager? Have you turned off the very people you’ve tried to turn on to doing what is best for the company?

Either way, employee tardiness and unusual absences should lead you to review your office time and attendance policy.

Employees do legitimately get sick; do have doctor appointments or matters with their children that must be tended to during the 9-5 day, and do have transportation issues that can impact their being on time for work. Review each case and if a pattern develops, deal with it quickly and appropriately.

If your goal is to have a fair and clear time and attendance policy, you have to set the tone, not the employees.

Photo credit: ehow.com

and the writers at Business.com author a variety of helpful hints for small businesses.

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7 Responses to Set the Right Time and Attendance Rules from the Start

  1. Megan Harris says:

    Hi – my name is Megan Harris, and I work with John Warrillow (www.builttosell.com). I’m looking to contact the owner/writing of this blog and I can’t seem to find an email or contact form on your site. Is there a way to contact you? or a Twitter/facebook account? thanks.

  2. David Young says:

    Consider also getting a time clock to help track time and attendance. That way, managers aren’t micomanaging, and with an electric time clock, no one can buddy punch for someone else!

  3. Well said! The most critical reason, I believe, is the third bullet point- the head of the business/department being tardy. The next is the fourth point- lack of morale.

    The best solution is ‘lead by example’ – if the office time is 8.30 AM, you make sure that you are in the office by 8.00 AM. Second, make sure that employees have hope and feel that every individual has a career in the organization. The third is, communicating the message in a diplomatic way, at regular interval…. promptness and punctuality go a long way…!!

  4. Good explanation about time punctuality in company and another one point you can include like what are the benefits available for employee to keep timing in business?

  5. It’s not easy to control the very time and attendance issues in your company, especially in female employees and in countries with terrible traffic. So if you want to get any respect, you should be the first one come to work every morning.

  6. Timing is the main frame in a any organization to get the best output. Make use of time in a better way and make employees to feel the importance of time in the organization and let them know to manage there work in a better way.

  7. Dave Thomas says:

    When managers instill trust in their employees, things seem to run better. Given that employers are not here to babysit, employees also need to act like adults and not try and cut corners when it comes to being on time for work.