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Total Quality Management

If you've worked in corporate America anytime in the last several decades, chances are you've heard about total quality management (TQM). Specific ins and outs of TQM theory have risen and fallen in popularity over the years, but the basic idea behind a total quality management system--improving process and performance to achieve long-term success--will never go out of style.

Total quality management - Wikipedia, the free encyclopedia

Total quality management (TQM) consists of organization-wide efforts to install and make permanent a climate in which an organization continuously improves ...

TQM - Total Quality Management Resources | ASQ

Total quality management (TQM) is a management approach to long term success through customer satisfaction. Click to learn more.

Total Quality Management (TQM) - Logistics/Supply Chain - About.com

Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations. TQM looks at  ...

Total quality management (TQM) - Chartered Quality Institute

This is achieved through customer satisfaction and benefits all members of the organisation and society. In other words, TQM is a philosophy for managing an ...

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Total Quality Management (TQM) - Free Management Library

Learn about total quality management in this topic from the Free Management Library.

Total Quality Management (TQM) Definition | Investopedia

Total quality management aims to hold all parties involved in the production process as accountable for the overall quality of the final product or service.

Total Quality Management (TQM) | iSixSigma

Applying Total Quality Management In Academics. Many educators believe that the Deming's concept of TQM provides guiding principles for needed ...

What is total quality management (TQM)? definition and meaning

Definition of total quality management (TQM): A holistic approach to long-term success that views continuous improvement in all aspects of an organization as a  ...

Total Quality Management (TQM) - Encyclopedia - Business Terms ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive ...

Definition: Total Quality Management

Total Quality Management (TQ, QM or TQM) and Six Sigma (6) are sweeping “ culture change” efforts to position a company for greater customer satisfaction, ...

Total Quality Management (TQM) Customer Supplier - Businessballs

to. From. Excellence. Quality. Introduction. TQM is the way of managing for the future, and is far wider in its application than just assuring product or service ...

Training for Total Quality Management


Six Sigma, a total quality management (TQM) system, is a process measurement tool that uses statistics to calculate the degree of excellence provided by a product or service. Six Sigma represents a quality level that ranks near-perfection with approximately three defects per million. Most businesses operate at about four-sigma, a figure that represents more than 6,000 defects per million opportunities. They forfeit approximately 15% of their total revenue due to defects. TQM theory and training for total quality management puts customers first, uses data driven facts and focuses on results-oriented management skill development with a hands-on approach.

W. Edwards Deming developed total quality management to increase the production quality of goods and services after World War II. TQM theory includes four main principles. The first doctrine refers to interconnected relationships in which synergistic relationships are essential to enhance performance and production. The second principle speaks of ongoing self-improvement and evaluation. The third belief refers to a system of continuous process. The fourth principle alludes to management being responsible for the success and training for total quality management.

1. Investigate training-based TQM information.

2. Acquire total quality management systems software.

3. Participate in educational and networking programs.

Tap total quality management theory at colleges and universities

Explore progressive programs that use streaming video and other state-of-the-art training techniques. In addition, look for certified online or in-person educational programs that incorporate total quality management system theory.
Michigan Engineering. Industry professors and investigation scientists teach this online certification program that resides at the University of Michigan. Study total quality management at the University of South Florida. Obtain your TQM certificate through their department of Industrial and Management Systems Engineering.

Invest in software applications that use total quality management theories

Purchase systems that thoroughly study data, decide the significant factors and engage in data-based decision making. Look for software that manages data and analyzes it with implementation capabilities for green belt projects at the minimum. For instance, some programs provide comprehensive platforms for green belts, black belts and master black belts, classification for executors and overseers of Six Sigma processes.

Hire companies that use TQM theories customized for your unique circumstance

Use elements of total quality management to enhance your job productivity and increase customer satisfaction. Transform your business with total quality management information.
  • Study total quality management articles and industry-based literature to maximize your training. Review TQM information on a regular basis to stay current on total quality management in business.