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One of the things that make any company great is a good support staff. After all, someone has to be available to answer the phones, make appointments, and provide important information pertaining to the company and its services to the caller. Especially small businesses may have a hard time employing on-site support staff. It can be a challenge to afford the salary, benefits, and other perks to an additional employee. The answer may be to hire a virtual receptionist to take care of your office phone calls, online questions, and a host of other tasks traditionally handled by site support staff.
There are many benefits to using a virtual receptionist service for your company. In addition to avoiding the responsibilities of another employee, you can also customize the service to work for your company's needs. Many of these services offer 24 hour phone and online support as well as provide your clients with essential information in a timely manner. The receptionist service staff is provided with office equipment and phone systems that allow them the flexibility to send calls directly to you when appropriate as if they were sitting in the next room.
The list on the left provided by Business.com can offer additional information.