Predictive dialers dial phone numbers for your outbound call center. They listen for busy signals, fax lines or a human voice. The predictive phone dialer then passes the live customer to a free agent and continues the dialing process. If the predictive dialer reaches a fax, busy signal or voice mail, it leaves a message or takes appropriate action according to how you program it.
Get more out of your call center agents. Predictive dialing systems allow agents to talk to live customers instead of spending the time dialing.
Predictive telephone dialers:
1. Call outbound cold calling leads.
2. Can integrate with your inbound calling system.
3. Use hosted predictive dialer systems.
Use predictive dialing systems to handle your outbound calls
Program your predictive phone dialer to call back the busy calls in ten minutes. Program it to leave a call back number or message of your choice on any voice mail or answering machine.
Deploy hosted predictive dialing systems and save
Hosted predictive dialing systems allow you to connect via a broadband Internet connection. There is no need to buy or maintain expensive equipment or extra phone lines.
Integrate your predictive dialer with your current system
By integrating your autodialer with your already existing call center solution, you'll save money and the time it would take to learn a brand new system.
- Prices for predictive dialers vary widely from company to company. Some companies have packages that save money if you need all the services provided, but they are more costly if you don't. Request a quote with only the services your business will use now. You can add later if your needs change.