Setting up a computer repair shop can be a challenging task. As a tech-savvy entrepreneur, you will probably begin your venture as an owner-tech. When the time comes to bring on an additional computer repair technician or two, it's important that they have the most current certifications in laptop repair and business computer repair. Providing your employees with continuing education in US PC repair will help you give your customers the best service possible.
The following U.S. computer repair services education and training resources will help ensure that your technicians stand up against the competition:
- Validate your employees have the latest skills needed for US computer repair with a CompTIA A+ Certification.
- Put your employees through a vocational school to prepare them for the PC repair business.
- Keep the best reference materials on-hand for your onsite computer repair technician.
Qualify your employees to perform basic computer repair service with an A+ CertificationUS computer repair companies whose technicians hold the CompTIA A+ Certification can qualify as a CompTIA A+ Authorized Service Center. This will help bring in additional business, because A+ certified technicians are proven to be able to perform important tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
Enroll your computer repair technician in a vocational school for in-depth trainingAlthough the CompTIA A+ Certification is widely recognized in the industry, many of the training classes are crammed into five-day boot camps. This situation isn't ideal for everyone. In addition to the A+ cert, it can be a good idea to enroll your employees in a long-term vocational program geared towards computer repair service.
DeVry University offers an associate degree in Electronics & Computer Technology. High-Tech Institute also offers a Computer Networking & Security training program.
Keep reference materials handy for your computer repair technician to refer to in times of needAny good businessman or technician knows that you can never know all the answers. Knowing where to FIND the answers is half the battle. Keep a good selection of reference materials in your computer repair shop. Google is your friend, but it's always nice to have a shelf stocked with detailed manuals.
You can purchase the PC Repair Bench Book at TextbooksRUs.com. This book is highly focused on what PC technicians need to know to repair, maintain and upgrade PCs. Another great reference tool is the Computer Repair with Diagnostics Flowcharts at A1Books. This is a great guide for troubleshooting PC failure from boot issues to poor performance.
- The United States computer repair industry is highly competitive. Offer incentives to your employees in the form of increased pay for completed training or certifications. Alternatively, you can pay for their training, gaining you a better trained employee and therefore better service for your customers.