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Once you've done your research on plumbing contractors, checked the references and made sure that the plumber has the licenses and requirements needed for your project, gotten the estimate and scheduled the work, you have no reason not to expect that your plumbing project to go smoothly.
You expect your plumber to respond to your emergencies. When water is flowing freely from a broken pipe or faucet you consider your situation to be a lot more urgent than a bathroom installation of upgrade. But what if you are the one who has scheduled the plumber for the bathroom installation or upgrade? Your whole project is delayed as your plumber responds to the emergency situation of the other customer. Patience and understanding only go so far when you have to reschedule the other specialty work because the plumber you have chosen is so popular.
It's not until then that you neglected to discuss a guaranteed completion date for the work. When you research the plumbing contractors that you've identified from business websites like Business.com, don't forget to ask about this important detail from the list of qualified plumbers you'll find listed on the websites to make your project go more smoothly.