using small business CRM software applications already or are contemplating purchasing such an application in the near future, you need to track small business CRM software news and trends so you can get the most value for your money.
If you’ve been considering small business CRM solutions, you know the biggest drawback is the need for servers to operate the system. If you don’t have an IT person on staff to handle software maintenance, you may have decided the cost wasn’t worth the benefit. Many new small business CRM applications come with software-as-a-service (SaaS) functionality that makes it much easier to operate. The benefits of this type system include:
- The small business CRM software is online, which reduces the need for IT technicians to manage the CRM software and dedicated servers to host it.
- The adaptability of the CRM for small business software for other business databases.
- The falling prices of SaaS small business CRM systems due to growing competition.
Read articles and white papers to track small business CRM software news and trends
You can find many discussions on IT websites. Even though you may have a system that's totally online, you can still find many tips and tricks as well as trends by reading these articles.
Find newsletters that provide updates on small business CRM
Companies that provide web based CRM software, as well as those that provides stand-alone CRM software for small businesses, often offer newsletters for their customers. You can also find newsletters that discuss CRM software on IT websites.
Follow blog posts that discuss small business CRM
Not only are the articles in the blogs a good way to keep up on news and trends, but the comments can also provide you with a first-person perspective from those who use CRM products. If you read carefully you can find many tips you can easily apply to your own CRM product to make it more effective.
- Following small business CRM software news and trends is good practice if you have small business CRM. Even better practice is to take the information you learn and put it to use. Keep a list of ways to better utilize your CRM system and find ways to implement those tips.