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Decide where to make your purchase. You can buy direct from Intuit or from a retail or wholesale provider. The latter usually discounts the price and you may get customer support from two sources when choosing a separate vendor to obtain your product. Consider the following when purchasing hardware for QuickBooks:
1. Find QuickBooks POS hardware suppliers to buy your POS system.
2. Ask about customer support for QuickBooks point of sale equipment.
3. Choose a professional to install your QuickBooks POS hardware.
Action Steps
The best contacts and resources to help you get it done
Purchase QuickBooks point of sale hardware from vendors
Although you can purchase QuickBooks POS hardware directly from Intuit, you may want to consider choosing one of the vendors, since many times they offer a discount. You may benefit if they provide customer support for the product, since you can then go to that company or Intuit for assistance as needed.
I recommend: MacMall sells QuickBooks POS hardware. They generally have the complete bundle in stock and usually it ships the same day. Best Buy offers QuickBooks POS hardware. The hardware usually leaves their warehouse within one day for speedy delivery to your office. This complete bundle includes cash drawer, card reader, receipt printer and bar code scanner.
Request customer support information about hardware for use with QuickBooks POS
Look for vendors that provide additional customer support after the sale instead of just purchasing the product. If you are stuck on installation, or have a question about operating the system, you can call or email your question for immediate assistance. Remember this product is the lifeline of your business and you do not want to be down, so ask up-front whom to call when you need help. Find out if there is a charge for this service and if so, find out if they offer any free support, such as a knowledge base for frequently asked questions or email support.
I recommend: Intuit QuickBooks provides customer support for its products regardless of where you purchased it. Call them or send email about hardware malfunctions or technical questions. Consumer Choice POS sells QuickBooks POS hardware and they provide toll-free customer service by phone, or you can email them with any questions about your system.
Select a professional to install your QuickBooks POS hardware
You can install this hardware yourself, but it may be a daunting project. If your company does not have a technical department, you may want to consider getting professional assistance with installation. This way, the company guarantees you to be up and running as soon as they install the product.
I recommend: POS Guys will program your POS hardware and service it after the sale. They offer customer service and trained programmers to discuss and implement your POS needs. QBalance offers tips on how to install your POS hardware right on their website. If you get stuck, they offer a toll-free hot line for additional help.
Tips & Tactics
Helpful advice for making the most of this Guide
- • QuickBooks POS hardware system is the backbone of your business. Do not forget to insure the system against loss or vandalism. Call your current insurance agent and add this system to your policy.
