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Guide to Internet Fax Services
Email faxing lets you send and receive faxes without a separate fax machineInternet fax services can be ideal for cost-conscious business owners or for business travel. With Internet fax services, you can send and receive faxes anywhere that you have Internet access.
Internet faxing:
1. Is an inexpensive way to say connected to your customers and your staff while away from the office.
2. Allows you to receive important documents even when there’s no fax machine around.
3. Enables clients to fax you while you are out of the country through a local number, delivered directly to your email.
4. Reduces your telephone bill when you have to send a large number of faxes to long-distance numbers.
Action Steps
The best contacts and resources to help you get it done
Fax for free
Most efax services offer low monthly rates, but a few offer free efax service in exchange for advertising. Others limit your faxing privileges to receiving faxes, but not sending them.
I recommend:
FaxZero.com lets you send a maximum of three pages and two faxes per day in the U.S. and Canada. The only catch is that an ad is placed on the coversheet. Sign up for eFax Free and you’ll get a non-local eFax number to receive faxes in your email for no charge.
Free efax trials
If you only need to use efaxing once or twice, you can sign up for free trial efax services. Most efax services offer 30-day free passes. In addition to using them on a one-time basis, the 30-day free pass is also a good idea to use on a trial basis to see if you like the service.
I recommend:
Unifax and CallWave are two of the efax services that offer a free 30-day trial. Compare other efax services at TopTenReviews.com or visit Business.com for more efax providers.
Toll-free efax
Internet fax services have a variety of options that include providing a toll-free number that enables your customers from around the country to fax you at no cost to them.
I recommend:
Smart Fax allows you to choose a vanity toll-free number that enables you to create a professional business image and choose a number that is easy for your customers to remember.
Flat-rate efaxing
Some Internet faxing services charge a per-page fee after a certain amount of pages. If you plan to use Internet faxing as your sole fax number or if you plan to use broadcast faxes to multiple recipients, look for a service that charges a flat monthly rate.
I recommend:
Packetel offers a low flat monthly rate with no restrictions on the number of incoming faxes received. Review the fax broadcasting sources at Business.com for help with this powerful marketing tool.
International Web-based faxing
If your business has a large customer base in another country, you may want to have a local fax number in that country. Most Internet fax services allow you to fax internationally for a smaller fee than traditional telephone rates.
I recommend:
Efax lets you choose the country of origin where you would like your fax number set up. Venali offers toll-free numbers in more than 70 countries.
Add-on options for PC-based faxing
Internet fax providers are jumping on the bandwagon by offering all-inclusive communications packages that include voicemail, virtual PBX, faxing and call forwarding.
I recommend:
Ring Central offers plans ranging from $9.99 to 79.99 with bundled communications services. Additional fax service providers can be found in the Business.com directory.
Multi-user small business plans
Some providers also specialize in multi-user plans that enable all of your employees to receive faxes on their own personal number in their email boxes.
I recommend:
ClickFax.com allows you to add additional users and additional numbers to your account.
Tips & Tactics
Helpful advice for making the most of this Guide- Try out an Internet fax service to make sure it works for you before you print the phone number on your letterhead and business cards.
- Many Internet fax services allow you to receive faxes at no charge and only charge you for outgoing faxes. Calculate your needs before you begin shopping for a service to minimize the cost.
- If you plan to use Internet fax services, make sure you have your signature scanned into your computer so that you can add it to documents that must be signed.
