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Email Survey Software

Makers and sellers of software for email surveys.
Email Survey Software – Free Trial
Easy to use, comprehensive email survey software for creating, distributing and analyzing surveys.
Pricing | Features | About Us | Contact Us
www.surveymethods.com
Simple & Intuitive Email Marketing Software
Email Marketing Software That Allows You to Easily Track Sends, Opens, Clicks, Sales, Sign-Ups, and More. Start a Free Trial Today!
Free Trial Signup
www.iContact.com
Email Survey Software
Create actionable survey questions & get higher response rates. Training to conduct survey projects. Critique of participants' questionnaires.
www.greatbrook.com
Snap Survey Software
Design & Analyze Web, Paper, Scan, PDA & Phone Surveys. Free Download
www.snapsurveys.com
Email Survey Software
Winner of Web 2.0 Award for Best Marketing Application! Free Trial.
iContact.com/Email_Survey
J2EE Survey Software
Used by Cisco, Kaiser, Viacom, Govt Visual editor, script, grid, likert
www.cogix.com
Email Survey Software
Business technology search site offering software, service, reseller and hardware information on thousands of IT solutions.
www.knowledgestorm.com
Survey Software Directory
Compare survey software using Capterra's free, comprehensive directory.
Capterra.com
Web-based Survey Software
Dozens of advanced features. 100% guaranteed. ASP script. Affordable!
www.SurveyApplication.com
Create Online Surveys
Easily create surveys from 40+ unique templates. 60-day free trial
www.ConstantContact.com
Email Survey Software
Versatile and Powerful Emailer Works Seamlessly with SurveyPro
Apian.com
Survey Research Software
Understand people's attitudes and opinions using software from SPSS.
www.spss.com
Listings
Email Survey Software
Create actionable survey questions & get higher response rates. Training to conduct survey projects. Critique of participants' questionnaires.
www.greatbrook.com (Paid)
Email Survey Software
Business technology search site offering software, service, reseller and hardware information on thousands of IT solutions.
www.knowledgestorm.com (Paid)
Email Survey Software – Free Trial
Easy to use, comprehensive email survey software for creating, distributing and analyzing surveys.
Pricing | Features | About Us | Contact Us
www.surveymethods.com (Paid)
Inquisite
An electronic survey system administered via the Internet, intranet, email, corporate network, reply-by-mail diskette or optical mark reader paper.
www.inquisite.com
Simple & Intuitive Email Marketing Software
Email Marketing Software That Allows You to Easily Track Sends, Opens, Clicks, Sales, Sign-Ups, and More. Start a Free Trial Today!
Free Trial Signup
www.iContact.com (Paid)
StatPac
Windows software for research projects. Product provides online surveys, written questionnaires and telephone interviewing.
www.statpac.com
Survey Software Directory
Compare survey software using Capterra's free, comprehensive directory.
Capterra.com (Paid)
The Survey System
Software designed to allow users to send out blank questionnaires and receive completed questionnaires via email.
www.surveysystem.com
Snap Survey Software
Design & Analyze Web, Paper, Scan, PDA & Phone Surveys. Free Download
www.snapsurveys.com
Email Survey Software
Winner of Web 2.0 Award for Best Marketing Application! Free Trial.
iContact.com/Email_Survey
J2EE Survey Software
Used by Cisco, Kaiser, Viacom, Govt Visual editor, script, grid, likert
www.cogix.com

Guide to Conducting an Email Survey

Use email to quickly and effectively survey customers online


Conducting customer surveys via email, rather than direct mail, phone, or other print surveys, can save your business both time and money. Email surveys are effective because:
  1. They're inexpensive. It doesn't cost much more to send 1,000 emails than it does to send one email.
  2. They reach participants quickly.
  3. Results are usually available immediately.


Action Steps

The best contacts and resources to help you get it done

Plan your email survey Take the time to plan out what you expect to achieve with your email survey, and how you intend to implement it. Decide what kind of information you want to obtain from the email survey participants, and whether you want to use open-ended or close-ended questions.

I recommend:  Determine if you want to administer your email survey through your own email servers manually, through an online survey service such as WebSurveyor, or through a more general email marketing service, such as Constant Contact.

Write your survey questions While developing email survey questions, keep in mind that Web readers have a short attention span. Target the survey length and question style to your audience. Ask the most important questions first. Also include some basic demographic questions to help you better understand who responded to the survey.

I recommend:  Use these sample surveys as models.

Assemble your email marketing list Choose whether to use your existing customer email database or purchase an email marketing list based on the demographics of the group you want to target. The list should be 'opt-in', meaning recipients chose to be on the list. You can purchase opt-in lists from other companies who share your target market or email list brokers.

I recommend:  A listing of international, reputable, list brokers can be found in the DMA Yellow Pages provided by the Direct Marketing Association (DMA).

Follow the rules If you chose to implement your email survey yourself, make sure you follow any rules regarding mass emails placed on you by your Web hosting company or by your server's abilities. If you're using an email marketing or email survey system, just follow the instructions they provide. Make sure you understand the law on spam email messages.

I recommend:  Know the requirements of the federal CAN-SPAM law about email messages and lists.

Evaluate survey results Present the results of your email survey to the decision makers in your organization, so that results can be used in planning, or making changes, depending on the survey's intended purpose.

I recommend:  Enter and store survey results in a database or spreadsheet program, such as MySQL or FileMaker Pro. If you used a third-party system, such as Zoomerang, results are likely provided to you instantly as surveys are completed.

Tips & Tactics

Helpful advice for making the most of this Guide
  • Consider using a third-party service. Many Web hosting companies won't allow you to send bulk email from their servers, and even using your own server can increase your risk of being viewed as a spammer.
  • Opt-in email lists often provide you with more highly-targeted recipients, give you a higher response rate, and decrease your risk of having your email survey treated as spam.

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How-To Guide from WORK.COM

Guide author
By Jennifer Mattern
Use email to quickly and effectively survey customers online.
Conducting customer surveys via email, rather than direct mail, phone, or other print surveys, can save your business both time and money. Email surveys are effective because: They're inexpensive. It doesn't cost much more to send 1,000 ... Read more
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