As your business expands, so does your IT network. At some point, your network is going to be more than you can handle yourself. Most Mac-powered small businesses don’t have their own in-house IT people, and need to hire Mac consultants to do the tech work.

Macintosh consultants are trained in the specific hardware and software issues that come with Macintosh computers and networks. A Mac consultant's role is to:

1. Assist with the purchase of new hardware and software.
2. Help set up and maintain your company’s network.
3. Set up databases and other specialized software.
4. Troubleshoot any computer problems that come up and offer Macintosh advice.
5. Serve as a Macintosh advisor, helping you expand your network as your company continues to grow.

Action Steps
The best contacts and resources to help you get it done

Figure out exactly what you need from your Macintosh consultant

Macintosh consultants serve a different range of clients. Some hire them for a single project, such as the initial setup of their network or a hardware overhaul, while others hire Mac consultants to be their long-term IT solution provider. The first step in the process is determining what you want to get out of your Apple computer consultant.

I recommend: Make a list of your Mac consulting needs. The Apple Consultants Network provides a list of services their certified Mac IT consultants offer, and it’s a good place to start in determining your own needs.

Look for a specialized Macintosh consultant near you

Once you know what you need out of your Macintosh consultant, its time to find one that fits the bill. Specialized Macintosh consulting firms are growing in numbers, but depending on where you live, there may or may not be a large selection of them. If a larger firm is not available, chances are you can find an independent contractor that handles Mac consulting needs.

I recommend: Start with the Apple Consultants Network. They offer a list of Macintosh IT consultants in your area, along with what size businesses they serve. The Independent Computer Consultants Association (ICCA) also offers a search tool to find Macintosh Consultants in their network. For those in the New York area, Tekserve is one of the most reputable Macintosh consultants in the nation. Square One Labs is a reputable provider for Southern California businesses.

Meet with your new consultant to begin your relationship

Once you have found a Macintosh consultant that you want to hire, it's time to sit down with them and figure out what Macintosh consulting services you want them to perform, what the timetable is, if any, and of course, what you will be paying them. Once you have figured out the specifics, your new consultant can get to work.

I recommend: Make sure you and your new consultant sign a contract. Onecle.com has several sample contracts including this one that can be a good starting point for drafting your own. This way, everyone is clear on the job description, terms, and rates.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Make sure you know exactly what you need before you search for Mac consultants, and then work with them to establish a clear idea of what services they will perform for you.