Are you in the market for VoIP headsets? The good news is that you have choices on manufacturers. Plantronics is the leader; many companies, such as Hewlett Packard, use this manufacturer. If you decide to go with this IP headset manufacturer, you’ll be in good company. However, some other companies produce excellent VoIP (Voice over IP) headsets.

Like other companies, you want to cut back on communications costs. That’s why you’ve decided to implement VoIP. You like the cost-cutting benefits VoIP offers you, including lower phone bills and quick deployment. However, you need to decide what IP headset phone systems you want to buy. When looking at headsets for VOIP, consider the following:

1. Purchase a wireless headset designed for VoIP phone systems.

2. Purchase a VoIP headset system that provides a long battery life.

3. Buy IP headsets from providers online.

Action Steps
The best contacts and resources to help you get it done

Get a wireless headset for VoIP phone systems that give your employees freedom

Installing this type of headsets for VoIP systems in your business will give your employees flexibility and freedom to move around. The employee can still do other tasks, such as faxing a document or answering an email message. When choosing an IP headset system, make sure you get one that has clear sound quality and that works over a long distance.

I recommend: Plantronics Inc. makes a wireless VOIP headset USB phone system called Plantronics CS50-USB. This is the first wireless headset for VoIP applications. The phone system contains features such as ring detection and remote answering. This IP headset offers a communications range of up to 200 feet. You’ll also want to look at the Jabra GN9350e IP headset, which offers a range up to 350 feet, along with improved wind noise reduction.

Make sure you purchase a VoIP headset system that offers long battery life

Your employees will need a VoIP headset system they can count on. This is particularly important if you run a call center. Your customer service or technical support representatives may be on the phone for the whole shift, so you'll need VoIP headsets whose batteries last for a long time.

I recommend: Sennheiser makes the Sennheiser BW900, which is a Bluetooth headset for VoIP. This VoIP Bluetooth headset system’s battery lasts up to five hours. The great thing about the battery is that you can swap it for another one. This is a good feature in case the original battery runs low or dies. Check out Cardo Systems Inc., which also makes VoIP headsets. The battery on these VoIP headsets lasts up to 10 hours.

Buy IP headsets online

Plenty of online stores exist where you can purchase IP headsets. When choosing these stores, you'll want to check their shipping rates, return and refund policies. You'll also want to discover whether they charge state taxes. These online stores sell various IP headsets, most notably Plantronics.

I recommend: Headsets Direct is an authorized Plantronics stocking distributor. The company has been in business for 12 years. VoIP Supply LLC sells various IP headsets, including Bluetooth wireless headsets. If you have questions about IP headsets, you can contact one of VoIP Supply's sales representatives or engineers, and a person will answer your question.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Choose quality over price when looking at an IP headset. You want your employees to have quality headsets so they can help your customers. Having a device which helps them hear clearly is important.