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Guide to Virtual Private Networks (VPN)
Get remote access to your business' computer network- Determine if installing a VPN is something your IT department can handle or if you need to outsource the job.
- Make sure the VPN solution you choose is compatible with your framework.
- Compare VPN products and prices.
- Take advantage of online forums for quick answers to questions about installing and maintaining your VPN.
Action Steps
The best contacts and resources to help you get it done
Don't go it alone
A VPN can be tricky to deploy. If you are a small business without much IT expertise, outsource the job to a specialist.
I recommend:
Access Anywhere, Positive Networks and BlueRoam all offer complete set up, maintenance and support of your VPN for a monthly subscription fee.
Make sure your network infrastructure will support a VPN
A VPN can be either a hardware solution, a software product or Web-based. It is crucial that you know and understand your company's network infrastructure before selecting and setting up a VPN.
I recommend:
Use the VPN Configuration Cheat Sheet to determine which solutions will work best with your network.
Shop around to find a VPN that fits your needs and budget
A variety of VPN solutions are available for small to midsize businesses. Each solution has its own benefits and features as well as price. Use online product comparison guides to evaluate what VPN will work for you.
I recommend:
Compare and price VPN products at eWeek and Ecommerce Guide. Purchase leading VPN solutions from Cisco, Permeo and Broadband.com.
Where to go when your VPN isn't working
Even the savviest of IT experts encounter hard-to-solve VPN challenges. Fortunately, the Internet is jam-packed with VPN discussion forums and blogs. No matter what you are experiencing, there's a chance someone else has had the same issue and can offer direction.
I recommend:
Ask questions and find answers for VPN issues at Networking Knowledge Base, VPNLabs and Jeffrey's Networking Blog.
Tips & Tactics
Helpful advice for making the most of this Guide- To avoid VPN deployment and maintenance issues, make sure everyone using your VPN has Internet access and compatible hardware.
- Create redundancy to eliminate downtime; for example, a back-up Internet connection or dial-up service.
- Keep your employees and/or whoever will be accessing your VPN in the loop when it comes to using it (access codes and passwords, connection guides, etc.)
- Regardless of what VPN solution you are considering, get references.
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