Aspect Communications Corporation - ASPT- Profile

Aspect Communications Corporation. The Group's principal activities are to develop, market and license products that enable customers to manage their customer-care related communications, workforce and information in ways best suited for their businesses. The products and services help businesses to manage their customer interactions in ways that drive greater customer intimacy, while increasing the effectiveness and productivity of the workforce. The Group provides mission-critical software platform, develops environment and applications that integrate traditional telephony, e-mail, voicemail, web, fax, wireless business communications and Voice over Internet Protocol that provides investment protection in a company's data and telephony infrastructures. The Group operates in the United States, the United Kingdom, France, the Netherlands, Germany, Japan, Singapore, Hong Kong and Australia. Software Services accounted for 67% of 2004 revenues and Software Licenses and Hardware, 33%