MS in Service Management
83% of US Jobs in service sector, Learn More From Stevens Institute!
Online.Stevens.edu/SME
83% of US Jobs in service sector, Learn More From Stevens Institute!
Online.Stevens.edu/SME
Customer Service Software
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
Call Center Software
Free Quotes From Multiple Firms Compare Solutions-Save Time & Money
CallCenterSoft.BuyerZone.com
Free Quotes From Multiple Firms Compare Solutions-Save Time & Money
CallCenterSoft.BuyerZone.com
Service Level Monitoring
Monitor, Analyze & Act On All Your Key SLA Metrics At A Glance.
Novell.com/SLA-Tools
Monitor, Analyze & Act On All Your Key SLA Metrics At A Glance.
Novell.com/SLA-Tools
Desktop Management Tool
Reduce IT Costs. Manage Laptops, Servers & Desktops with 1 Appliance
KACE.com/Desktop-Mgmt
Reduce IT Costs. Manage Laptops, Servers & Desktops with 1 Appliance
KACE.com/Desktop-Mgmt
Call Management Software
Ideal for Small-Midsized Businesses Auto Dialing, Recording, CRM, DNC
VanillaSoft.com/Call-Management
Ideal for Small-Midsized Businesses Auto Dialing, Recording, CRM, DNC
VanillaSoft.com/Call-Management
Product Listings Powered by
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Web Listings
Customer Service Software: crm software, customer support software
Infinium Software - Infinium CRM. ( rate this product ). Contact Management, Lead Management, Call Center, Customer Support, Help Desk, Customer Service and ...
http://www.capterra.com/customer-service-software
Infinium Software - Infinium CRM. ( rate this product ). Contact Management, Lead Management, Call Center, Customer Support, Help Desk, Customer Service and ...
http://www.capterra.com/customer-service-software
Customer Service Software & Support Software Service Cloud ...
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
TelePlaza Software Directory, Customer Service Products: Contact ...
Multichannel Solutions for call centers interaction management, compare outbound inbound ... Numara Software, Inc. - web-based service desk automation for mid- market companies, ... desktop also unifies agent systems and knowledge bases. ...
http://www.teleplaza.com/Telemarketing/Callcenter/cs.html
Multichannel Solutions for call centers interaction management, compare outbound inbound ... Numara Software, Inc. - web-based service desk automation for mid- market companies, ... desktop also unifies agent systems and knowledge bases. ...
http://www.teleplaza.com/Telemarketing/Callcenter/cs.html
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer experience ... and mission critical services that support superior customer experiences. ... across the agent desktop, business applications, data and telephony systems. ... I need to enable web self-service · I need to transform my call center ...
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer experience ... and mission critical services that support superior customer experiences. ... across the agent desktop, business applications, data and telephony systems. ... I need to enable web self-service · I need to transform my call center ...
http://www.rightnow.com/
Help Desk Software from ScriptLogic: Creators of Help Desk ...
Help Desk Authority for Customer Support. Increase customer satisfaction with affordable ... Software for implementing ITIL Best Practices Implement ITIL Service Desk ... Incident Management - Increase first time call closure rates and ...
http://www.helpdesksoftware.com/
Help Desk Authority for Customer Support. Increase customer satisfaction with affordable ... Software for implementing ITIL Best Practices Implement ITIL Service Desk ... Incident Management - Increase first time call closure rates and ...
http://www.helpdesksoftware.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software. ... Call Us 1-877-GO-PARATURE. Products · Customer Service Software · Help Desk Support ... leaders from across the Customer Support community to your desktop, ...
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software. ... Call Us 1-877-GO-PARATURE. Products · Customer Service Software · Help Desk Support ... leaders from across the Customer Support community to your desktop, ...
http://www.parature.com/
