Customer Service Software: Call Management, Knowledge Base Integration 

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Customer Service Software
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
Service Management Online
Complete a Masters Degree 100% Online with Stevens. Learn More!
Online.Stevens.edu/SME
Rental & Crew Management
Complete Software for Rental & Crew Mgmt, integrated MAS90/200 & MAS500
www.iigservices.com
Management Software
Powerful & Innovative Software For People In The Creative Industry!
www.Workamajig.com/CreativeProjects
Field Service Software
Used by Field Service Industry Leaders. Get your Free Demo Now.
www.InsightDirect.com/ServiceCEO
Product Listings Powered by
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more

Web Listings
Customer Service Software & Support Software Service Cloud ...
Reach customers with a call center, self service portal, email support, ... Case Management. Customer service software as a service comes with smart ... Salesforce CRM Customer Service & Support takes knowledge base management to the next .... smarter and Twitter integration for real-time service conversations. ...
http://www.salesforce.com/crm/customer-service-support/
CRM - salesforce.com
Call Center CRM Call center management and tracking features help .... Web-based Customer Relationship Management (CRM) Software-as-a-Service (SaaS). ...
http://www.salesforce.com/
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer ... Take immediate, relevant, and proactive action based on your customers' ... integration and mission critical services that support superior customer experiences. Find Out How · Knowledge Management. Deliver your customers and agents the right ...
http://www.rightnow.com/
Call Center Software: call tracking software, call management software
Web-based software for customer service, call/contact center, help desk and customer ... Email response management tool; simple integration, message routing , history, ... Enables interactive knowledge for users, rules and data to create ...
http://www.capterra.com/call-center-software
Help Desk Software, Web Based Helpdesk Software, Customer Service ...
... customer service software, trouble, Knowledge Management ... e11 help desk software for customer service and support via email, web, phone and fax. ... automated FAQ, Active Directory integration, Escalation and Routing rules management and ... for managing call logging, tracking, customer service management, ...
http://www.e11online.com/
Help desk software, customer service, call center software ...
Help desk software, customer service, call center software, web based ... contract management, self-service portal and knowledge base at an affordable price point. ... campaign tracking and pay-per-click integration on-demand software. ...
http://www.web-based-software.com/customer-service/


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more