Service Management Online
Complete a Masters Degree 100% Online with Stevens. Learn More!
Online.Stevens.edu/SME
Complete a Masters Degree 100% Online with Stevens. Learn More!
Online.Stevens.edu/SME
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
Customer Service Software
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
Empower Service. Turn Cross-Sell & Up-Sell Opportunities into Revenue.
www.systematicainc.com
Service Business Software
The leading Service Business Software. Get a Free Demo Now.
www.InsightDirect.com/ServiceCEO
The leading Service Business Software. Get a Free Demo Now.
www.InsightDirect.com/ServiceCEO
Service Level Monitoring
Monitor, Analyze & Report On All Your Key IT Service Level Metrics.
Novell.com/SLA-Resources
Monitor, Analyze & Report On All Your Key IT Service Level Metrics.
Novell.com/SLA-Resources
IT Service Management WP
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Product Listings Powered by
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Web Listings
Call Center Software: call tracking software, call management software
Web-based software for customer service, call/contact center, ... simple integration, message routing, history, response library, system reports, etc. .... Integrates legacy applications at the CSR's desktop to achieve critical ...
http://www.capterra.com/call-center-software
Web-based software for customer service, call/contact center, ... simple integration, message routing, history, response library, system reports, etc. .... Integrates legacy applications at the CSR's desktop to achieve critical ...
http://www.capterra.com/call-center-software
Customer Service Software & Support Software Service Cloud ...
Reach customers with a call center, self service portal, email support, Facebook , ... Salesforce CRM is a customer relationship management system that provides a ... Case Management. Customer service software as a service comes with smart ... the Force.com AppExchange, all your integration needs are covered. ...
http://www.salesforce.com/crm/customer-service-support/
Reach customers with a call center, self service portal, email support, Facebook , ... Salesforce CRM is a customer relationship management system that provides a ... Case Management. Customer service software as a service comes with smart ... the Force.com AppExchange, all your integration needs are covered. ...
http://www.salesforce.com/crm/customer-service-support/
IVR And Voice Broadcasting Service. Phone Systems and Outsourced ...
IVR and voice broadcasting services and phone systems - voice ... Complete online reporting and call management; Automatic opt out feature through call ... Voice Mail Software; Open IVR Solutions; Employee Testing/Studies; Customer ... our computer telephony integration CTI solutions and call center solutions. ...
http://www.easyivr.com/
IVR and voice broadcasting services and phone systems - voice ... Complete online reporting and call management; Automatic opt out feature through call ... Voice Mail Software; Open IVR Solutions; Employee Testing/Studies; Customer ... our computer telephony integration CTI solutions and call center solutions. ...
http://www.easyivr.com/
Call Center Software, predictive dialing software, Software for ...
Call center software solutions by TCMS offers efficient software for call centers ... software, voip, computer telephony integration (cti) & IVR voice mail systems. ... Customer Services TCMS Customer support specialists will answer. ... Customized IVR from Total Call Management Solutions Corporation can provide ...
http://www.tctecno.com/
Call center software solutions by TCMS offers efficient software for call centers ... software, voip, computer telephony integration (cti) & IVR voice mail systems. ... Customer Services TCMS Customer support specialists will answer. ... Customized IVR from Total Call Management Solutions Corporation can provide ...
http://www.tctecno.com/
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer ... provides integration and mission critical services that support superior customer experiences. ... the agent desktop, business applications, data and telephony systems. ... I need to enable web self-service · I need to transform my call center ...
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer ... provides integration and mission critical services that support superior customer experiences. ... the agent desktop, business applications, data and telephony systems. ... I need to enable web self-service · I need to transform my call center ...
http://www.rightnow.com/
Siebel Customer Relationship Management (CRM) | CRM Applications ...
The world's most complete customer relationship management (CRM) solution, ... Role-based customer intelligence and pre-built integration ... On-premises CRM, Strategic sales, service, call center, marketing, loyalty, partner management, customer .... Siebel CRM Customer Self-Service Solutions; Oracle CRM On Demand ...
http://www.oracle.com/us/products/applications/siebel/index.htm
The world's most complete customer relationship management (CRM) solution, ... Role-based customer intelligence and pre-built integration ... On-premises CRM, Strategic sales, service, call center, marketing, loyalty, partner management, customer .... Siebel CRM Customer Self-Service Solutions; Oracle CRM On Demand ...
http://www.oracle.com/us/products/applications/siebel/index.htm
