VMS RealTime—210 Markets
Streaming clips w/close-captioned transcripts minutes after they air.
www.VMSinfo.com
Streaming clips w/close-captioned transcripts minutes after they air.
www.VMSinfo.com
Complaint Software
Customizable, Web-Based Solution. Request a Live Demo Today!
www.ComplaintSoftware.com
Customizable, Web-Based Solution. Request a Live Demo Today!
www.ComplaintSoftware.com
Wireless Security System
2,700 Homes Secured By Protection One In L.A. Get Your Alarm Now!
www.ProtectionOne.com/LA
2,700 Homes Secured By Protection One In L.A. Get Your Alarm Now!
www.ProtectionOne.com/LA
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
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IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Customer Service Software: crm software, customer support software
A complaint management system which you can use to log, monitor and attend .... Assists with the management, tracking and resolution of customer service and ...
http://www.capterra.com/customer-service-software
A complaint management system which you can use to log, monitor and attend .... Assists with the management, tracking and resolution of customer service and ...
http://www.capterra.com/customer-service-software
Google Directory - Business > Customer Service > Software
Features customer feedback management system to capture, monitor, ... and business event management tools that automate the incident resolution process. ... Features complaints, feedback and customer service software solutions. ...
http://www.google.com/Top/Business/Customer_Service/Software/
Features customer feedback management system to capture, monitor, ... and business event management tools that automate the incident resolution process. ... Features complaints, feedback and customer service software solutions. ...
http://www.google.com/Top/Business/Customer_Service/Software/
Open Directory - Business: Customer Service: Software
Mar 24, 2009 ... intensive service organizations to monitor and improve customer satisfaction , ... Skywire Software - Customer service applications consisting of ... desktop discovery tools that automate the problem resolution process. ... Tree Management Systems, Inc. - Customer management software for tree, ...
http://www.dmoz.org/Business/Customer_Service/Software/
Mar 24, 2009 ... intensive service organizations to monitor and improve customer satisfaction , ... Skywire Software - Customer service applications consisting of ... desktop discovery tools that automate the problem resolution process. ... Tree Management Systems, Inc. - Customer management software for tree, ...
http://www.dmoz.org/Business/Customer_Service/Software/
Serving the American People: Best Practices in Resolving Customer ...
The customer service and complaint resolution specialist positions established ..... Leaders of customer service departments are part of the management team. .... Using off-the-shelf software tailored to organizational needs, managers can ..... The best-in-business continually monitor customer expectations for and ...
http://govinfo.library.unt.edu/npr/library/papers/benchmrk/bstprac.html
The customer service and complaint resolution specialist positions established ..... Leaders of customer service departments are part of the management team. .... Using off-the-shelf software tailored to organizational needs, managers can ..... The best-in-business continually monitor customer expectations for and ...
http://govinfo.library.unt.edu/npr/library/papers/benchmrk/bstprac.html
SEOmoz | Customer Service and Reputation Management the Twitter ...
Do you use Twitter to monitor your brand and provide customer service, ... Probably, but they didn't so I'll take a resolution via Twitter as an alternative. .... of the company sees the complaint, unlike with phone customer service where ... Due to the type of software my company provides, I see entire libraries ...
http://www.seomoz.org/blog/customer-service-and-reputation-management-the-twitter-wa...
Do you use Twitter to monitor your brand and provide customer service, ... Probably, but they didn't so I'll take a resolution via Twitter as an alternative. .... of the company sees the complaint, unlike with phone customer service where ... Due to the type of software my company provides, I see entire libraries ...
http://www.seomoz.org/blog/customer-service-and-reputation-management-the-twitter-wa...
Software - Customer Service - Business - Middle East Links ...
Chordiant Software - Business process automation and customer service ... customer service applications that automate the problem/resolution ... management system to capture, monitor, and prioritize customer feedback. ... Respond UK Plc - Features complaints, feedback and customer service software solutions. ...
http://gulfbusiness.tradeholding.com/Websites/Business/Customer_Service/Software/
Chordiant Software - Business process automation and customer service ... customer service applications that automate the problem/resolution ... management system to capture, monitor, and prioritize customer feedback. ... Respond UK Plc - Features complaints, feedback and customer service software solutions. ...
http://gulfbusiness.tradeholding.com/Websites/Business/Customer_Service/Software/
