Customer Service Software: Complaint Resolution Monitoring, Reporting 

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Complaint Resolution
Customer Complaint Resolution Software. Request a Quote Today!
www.ComplaintSoftware.com
Server Health Monitoring
Monitor & backup event logs, disk space, services, performance & more
www.eventsentry.com
Website Monitoring
Alertra notifies instantly when your server goes down. Free trial.
www.Alertra.com
Alarm & Security Systems
Alarm Install Only $49 In L.A. Get Your Home Alarm & Feel Safe!
www.ProtectionOne.com/LA
Makromed, Inc.
Complaint Handling and AE Software Medical device/pharmaceutical
www.makromed.com
Server & Network Monitor
Monitor event logs, services, disk Space, and more with MonitorMagic
www.advtoolware.com
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Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.

Web Listings
Customer Service Software: crm software, customer support software
Customer Service software. Free, interactive directory to quickly narrow your ... Web based CRM that includes opportunity management, customer service and reporting. ... A complaint management system which you can use to log, monitor and .... Assists with the management, tracking and resolution of customer service ...
http://www.capterra.com/customer-service-software
Customer Service Software from Lynk Software, Inc.
In addition, companies that monitor customer feedback and use this valuable ... Everest Customer Service Software is an excellent solution for small, mid-sized and large ... Deliver Efficient Customer Service - Ensure that every complaint, ... Close the Loop - Involve department managers and staff in the resolution ...
http://www.lynksoftware.com/solution_customer_service.asp
Help Desk Software-CRM Software-Customer Service Software
Online web based integrated help desk software for customer service, customer support & customer ... Easy and powerful reporting for performance monitoring ... Reduce the number of follow-ups and tracking during problem resolution ... Customer Relationship Management, CRM Software . Complaint Management System ...
http://www.nixel.com/ocms/
Customer Service Software: crm software - Software Finder at ...
i-Sight Service & Complaint Software by Customer Expressions ... cusotmize workflow and assignment, and monitor your performance. .... Web based CRM that includes opportunity management, customer service and reporting. .... Assists with the management, tracking and resolution of customer service and support issues. ...
http://software.forbes.com/customer-service-software
Consumer complaints about Dell Computers' Customer Service
The issue is being passed around from one individual to another with no equitable resolution. After recognizing that the monitor was not what we ordered the sales ... First time it crashed, I was told over the phone by customer service that .... I had a lot of trouble getting my laptop software to work and it took ...
http://www.consumeraffairs.com/computers/dell_svc.html
Complaint Resolution : CDC Respond
Respond CenterPoint is a flexible software system that manages all your ... or can be used by your customer services division as a standalone complaint management solution. ... Reporting. Improve response times to customer complaints by managing ... Monitor performance against targets for resolution of complaints ...
http://www.cdcsoftware.com/en/CDCRespond/Solutions/CDC-Respond-Product-Suite/Respond...


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more