VMS RealTime—210 Markets
Streaming clips w/close-captioned transcripts minutes after they air.
www.VMSinfo.com
Streaming clips w/close-captioned transcripts minutes after they air.
www.VMSinfo.com
Remote Monitoring Tools
Need to 24/7 Monitor Your Clients? Try LabTech - Free 60 Day Trial!
www.LabTechSoft.com/RemoteTools
Need to 24/7 Monitor Your Clients? Try LabTech - Free 60 Day Trial!
www.LabTechSoft.com/RemoteTools
Service Monitoring
Monitor database heath and activity Optimize and improve performance.
www.BMC.com
Monitor database heath and activity Optimize and improve performance.
www.BMC.com
Advanced Security System
24-hr Business Security Monitoring In L.A. Get Your Alarm System!
www.ProtectionOne.com/LA
24-hr Business Security Monitoring In L.A. Get Your Alarm System!
www.ProtectionOne.com/LA
Complaint Resolution
Customer Complaint Resolution Software. Request a Quote Today!
www.ComplaintSoftware.com
Customer Complaint Resolution Software. Request a Quote Today!
www.ComplaintSoftware.com
Server Health Monitoring
Monitor & backup event logs, disk space, services, performance & more
www.eventsentry.com
Monitor & backup event logs, disk space, services, performance & more
www.eventsentry.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Customer Service Software: crm software, customer support software
Customer Service software. Free, interactive directory to quickly narrow your ... A complaint management system which you can use to log, monitor and .... Assists with the management, tracking and resolution of customer service and ...
http://www.capterra.com/customer-service-software
Customer Service software. Free, interactive directory to quickly narrow your ... A complaint management system which you can use to log, monitor and .... Assists with the management, tracking and resolution of customer service and ...
http://www.capterra.com/customer-service-software
Customer Service Feedback | Microsoft Midsize Business
Customer service feedback and assistance is available from Microsoft Midsize Business. ... a provider of customer service software based on Microsoft technology. ... word "complaint" in order to direct messages to the appropriate customer ... date of resolution) so that they can be stored in a structured database. ...
http://www.microsoft.com/midsizebusiness/business-value/customer-service-feedback.ms...
Customer service feedback and assistance is available from Microsoft Midsize Business. ... a provider of customer service software based on Microsoft technology. ... word "complaint" in order to direct messages to the appropriate customer ... date of resolution) so that they can be stored in a structured database. ...
http://www.microsoft.com/midsizebusiness/business-value/customer-service-feedback.ms...
Customer Service Software from Lynk Software, Inc.
In addition, companies that monitor customer feedback and use this valuable ... Everest Customer Service Software is an excellent solution for small, mid-sized and large ... Deliver Efficient Customer Service - Ensure that every complaint, ... Close the Loop - Involve department managers and staff in the resolution ...
http://www.lynksoftware.com/solution_customer_service.asp
In addition, companies that monitor customer feedback and use this valuable ... Everest Customer Service Software is an excellent solution for small, mid-sized and large ... Deliver Efficient Customer Service - Ensure that every complaint, ... Close the Loop - Involve department managers and staff in the resolution ...
http://www.lynksoftware.com/solution_customer_service.asp
Help Desk Software-CRM Software-Customer Service Software
Online web based integrated help desk software for customer service, customer support & customer ... Easy and powerful reporting for performance monitoring ... Reduce the number of follow-ups and tracking during problem resolution ... Customer Relationship Management, CRM Software . Complaint Management System ...
http://www.nixel.com/ocms/
Online web based integrated help desk software for customer service, customer support & customer ... Easy and powerful reporting for performance monitoring ... Reduce the number of follow-ups and tracking during problem resolution ... Customer Relationship Management, CRM Software . Complaint Management System ...
http://www.nixel.com/ocms/
Consumer complaints about Dell Computers' Customer Service
The issue is being passed around from one individual to another with no equitable resolution. After recognizing that the monitor was not what we ordered the sales ... First time it crashed, I was told over the phone by customer service that .... I had a lot of trouble getting my laptop software to work and it took ...
http://www.consumeraffairs.com/computers/dell_svc.html
The issue is being passed around from one individual to another with no equitable resolution. After recognizing that the monitor was not what we ordered the sales ... First time it crashed, I was told over the phone by customer service that .... I had a lot of trouble getting my laptop software to work and it took ...
http://www.consumeraffairs.com/computers/dell_svc.html
Open Directory - Business: Customer Service: Software
Mar 24, 2009 ... Respond UK Plc - Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts. ...
http://www.dmoz.org/Business/Customer_Service/Software/
Mar 24, 2009 ... Respond UK Plc - Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts. ...
http://www.dmoz.org/Business/Customer_Service/Software/
