IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
Desktop Management Tool
Reduce IT Costs. Manage Laptops, Servers & Desktops with 1 Appliance
KACE.com/Desktop-Mgmt
Reduce IT Costs. Manage Laptops, Servers & Desktops with 1 Appliance
KACE.com/Desktop-Mgmt
IT Service Management WP
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Central Desktop Tools
Organize, Share, Collaborate, Manage Projects. 30-Day Free Trial
www.CentralDesktop.com
Organize, Share, Collaborate, Manage Projects. 30-Day Free Trial
www.CentralDesktop.com
24/7 Global IT Solutions
60-Day Managed Service Free Trial. IT Monitoring & Remediation.
www.Telehouse.com
60-Day Managed Service Free Trial. IT Monitoring & Remediation.
www.Telehouse.com
Reveal Your Best Customer
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
Clarity reveals customer insights allowing you to provide more value.
www.ClearNewWorld.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based solution for external customer support, help desk, SLAs, change management and asset tracking. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software. ... thought leaders from across the Customer Support community to your desktop, ...
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software. ... thought leaders from across the Customer Support community to your desktop, ...
http://www.parature.com/
Live Chat, Email Management Software, Customer Service for Live ...
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
http://www.instantservice.com/
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
http://www.instantservice.com/
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer ... across the agent desktop, business applications, data and telephony systems. ... Our flexible service offerings are designed to put both of these to work for you. ...
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer ... across the agent desktop, business applications, data and telephony systems. ... Our flexible service offerings are designed to put both of these to work for you. ...
http://www.rightnow.com/
Customer Service Software & Support Software Service Cloud ...
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
Help Desk Software, Customer Service Software and Live Chat ...
Helpdesk Software, Live Chat Software & Customer Service Software. Sales: (toll- free) 1-888-212-2140 (intl. ... Teamworking facilities; tasks, contacts and appointment management. ... Receive ticket alerts directly to your desktop. ...
http://www.kayako.com/
Helpdesk Software, Live Chat Software & Customer Service Software. Sales: (toll- free) 1-888-212-2140 (intl. ... Teamworking facilities; tasks, contacts and appointment management. ... Receive ticket alerts directly to your desktop. ...
http://www.kayako.com/
Customer Service Software: crm software, customer support software
Customer Service software. Free, interactive directory to quickly narrow your ... A CRM with specific focus on customer interaction(Service) management. .... processes during a customer call without switching desktop applications. ...
http://www.capterra.com/customer-service-software
Customer Service software. Free, interactive directory to quickly narrow your ... A CRM with specific focus on customer interaction(Service) management. .... processes during a customer call without switching desktop applications. ...
http://www.capterra.com/customer-service-software
