Service Management Online
Complete a Masters Degree 100% Online with Stevens. Learn More!
Online.Stevens.edu/SME
Complete a Masters Degree 100% Online with Stevens. Learn More!
Online.Stevens.edu/SME
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
Customer Management
The Right CX Software. Winner of multiple 2008 CRM Magazine Awards!
RightNow.com
The Right CX Software. Winner of multiple 2008 CRM Magazine Awards!
RightNow.com
Field Service Software
Effectively manage dispatch, field service, scheduling & cost tracking
www.ACIconsulting.com/FieldService
Effectively manage dispatch, field service, scheduling & cost tracking
www.ACIconsulting.com/FieldService
Field Service Software
Used by Field Service Industry Leaders. Get your Free Demo Now.
www.InsightDirect.com/ServiceCEO
Used by Field Service Industry Leaders. Get your Free Demo Now.
www.InsightDirect.com/ServiceCEO
Operating Room Consulting
Strategic Partnerships for Improved Operating Room Services. Contact Us
www.Accelerohealth.com
Strategic Partnerships for Improved Operating Room Services. Contact Us
www.Accelerohealth.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Help Desk Software, Customer Service Software and Live Chat ...
Helpdesk Software, Live Chat Software & Customer Service Software ... A highlight modular and rich helpdesk software system. Ticket Ticketed support and email management. image ... Overview; Features; Flexibility; Integration; Services ...
http://www.kayako.com/
Helpdesk Software, Live Chat Software & Customer Service Software ... A highlight modular and rich helpdesk software system. Ticket Ticketed support and email management. image ... Overview; Features; Flexibility; Integration; Services ...
http://www.kayako.com/
Customer Service Software & Support Software Service Cloud ...
Salesforce CRM is a customer relationship management system that provides a ... Case Management. Customer service software as a service comes with smart workflows .... smarter and Twitter integration for real-time service conversations. ...
http://www.salesforce.com/crm/customer-service-support/
Salesforce CRM is a customer relationship management system that provides a ... Case Management. Customer service software as a service comes with smart workflows .... smarter and Twitter integration for real-time service conversations. ...
http://www.salesforce.com/crm/customer-service-support/
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer ... integration and mission critical services that support superior customer experiences. ... the agent desktop, business applications, data and telephony systems. ...
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer ... integration and mission critical services that support superior customer experiences. ... the agent desktop, business applications, data and telephony systems. ...
http://www.rightnow.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Siebel Customer Relationship Management (CRM) | CRM Applications ...
On-premises CRM, Strategic sales, service, call center, marketing, loyalty, partner management, customer order management and customer mastering ...
http://www.oracle.com/us/products/applications/siebel/index.htm
On-premises CRM, Strategic sales, service, call center, marketing, loyalty, partner management, customer order management and customer mastering ...
http://www.oracle.com/us/products/applications/siebel/index.htm
CRM Software for Customer Relationship Management - Microsoft ...
CRM software from Microsoft Dynamics CRM offers customer relationship management ... 3.0 and describe how this powerful customer relationship management (CRM) system ... The Forrester Wave™: Customer Service Software Solutions, Q4 2008 ...
http://crm.dynamics.com/
CRM software from Microsoft Dynamics CRM offers customer relationship management ... 3.0 and describe how this powerful customer relationship management (CRM) system ... The Forrester Wave™: Customer Service Software Solutions, Q4 2008 ...
http://crm.dynamics.com/
