IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
MS in Service Management
Study the Fundamentals of Service Management from Stevens Institute!
Online.Stevens.edu/SME
Study the Fundamentals of Service Management from Stevens Institute!
Online.Stevens.edu/SME
Service Level Monitoring
Monitor, Analyze & Report On All Your Key IT Service Level Metrics.
Novell.com/SLA-Resources
Monitor, Analyze & Report On All Your Key IT Service Level Metrics.
Novell.com/SLA-Resources
IT Service Management WP
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Implemente Help Desk ITIL
Una solución para cada necesidad Help Desk 100% Web Compatible ITIL
www.Dric.com.mx
Una solución para cada necesidad Help Desk 100% Web Compatible ITIL
www.Dric.com.mx
Product Listings Powered by

Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
Web Listings
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer ... Our flexible service offerings are designed to put both of these to work for you. ...
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer ... Our flexible service offerings are designed to put both of these to work for you. ...
http://www.rightnow.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Live Chat, Email Management Software, Customer Service for Live ...
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
http://www.instantservice.com/
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
http://www.instantservice.com/
Customer Service Software & Support Software Service Cloud ...
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
Support Management, Customer Service Software, Customer Management ...
NetSuite is the only customer management system that provides a true 360 degree view of all customer interactions. NetSuite web based customer service ...
http://www.netsuite.com/portal/products/netsuite/supportmanagement.shtml
NetSuite is the only customer management system that provides a true 360 degree view of all customer interactions. NetSuite web based customer service ...
http://www.netsuite.com/portal/products/netsuite/supportmanagement.shtml
Help Desk Software, Customer Service Software and Live Chat ...
Helpdesk Software, Live Chat Software & Customer Service Software ... Teamworking facilities; tasks, contacts and appointment management. ...
http://www.kayako.com/
Helpdesk Software, Live Chat Software & Customer Service Software ... Teamworking facilities; tasks, contacts and appointment management. ...
http://www.kayako.com/



