Customer Management
The Right CX Software. Winner of multiple 2008 CRM Magazine Awards!
RightNow.com
The Right CX Software. Winner of multiple 2008 CRM Magazine Awards!
RightNow.com
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
AmberPoint
Leading solution for monitoring and managing SOA applications
www.AmberPoint.com/SOA-Management
Leading solution for monitoring and managing SOA applications
www.AmberPoint.com/SOA-Management
JaxView SOA Management
Agentless Web Services Monitoring & Visibility - Free Download
www.managedmethods.com
Agentless Web Services Monitoring & Visibility - Free Download
www.managedmethods.com
Buy Peachtree 2010
Improve Workflow, Collaboration And Get Enhanced Analytical Data!
www.Peachtree.com
Improve Workflow, Collaboration And Get Enhanced Analytical Data!
www.Peachtree.com
web service management
Monitor your SOAP Web Services. Ensure high performance. Try now !
www.ManageEngine.com
Monitor your SOAP Web Services. Ensure high performance. Try now !
www.ManageEngine.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
Learn More:
Free Online DemoMore Information
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based solution for external customer support, help desk, SLAs, change management and asset tracking. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer ... Take immediate, relevant, and proactive action based on your customers' web, social, ... Our flexible service offerings are designed to put both of these to work ...
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer ... Take immediate, relevant, and proactive action based on your customers' web, social, ... Our flexible service offerings are designed to put both of these to work ...
http://www.rightnow.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Project management software, help desk software, time timesheet ...
Free project management software, document management, customer service software , ... Autotask - Project Management Software: #1 Web Based IT business ...
http://www.project-management-software.org/
Free project management software, document management, customer service software , ... Autotask - Project Management Software: #1 Web Based IT business ...
http://www.project-management-software.org/
CRM - salesforce.com
Web-based Customer Relationship Management (CRM) Software-as-a-Service (SaaS). All rights reserved Various trademarks held by their respective owners. ...
http://www.salesforce.com/
Web-based Customer Relationship Management (CRM) Software-as-a-Service (SaaS). All rights reserved Various trademarks held by their respective owners. ...
http://www.salesforce.com/
Help desk Software, Customer Service Software, Support Ticket ...
Help Desk Pilot is Help Desk & Customer Support Service Software. This customer support software is 100% web based written in PHP & MySQL and ... With added support for LDAP Authentication, Knowledge Base Integration & SLA Management.
http://www.helpdeskpilot.com/
Help Desk Pilot is Help Desk & Customer Support Service Software. This customer support software is 100% web based written in PHP & MySQL and ... With added support for LDAP Authentication, Knowledge Base Integration & SLA Management.
http://www.helpdeskpilot.com/
Help Desk Software, Web Based Helpdesk Software, Customer Service ...
e11 help desk software for customer service and support via email, web, ... Now with ITIL based trouble ticket management, LDAP, Active Directory support, ...
http://www.e11online.com/
e11 help desk software for customer service and support via email, web, ... Now with ITIL based trouble ticket management, LDAP, Active Directory support, ...
http://www.e11online.com/
