Customer Management
The Right CX Software. Winner of multiple 2008 CRM Magazine Awards!
RightNow.com
The Right CX Software. Winner of multiple 2008 CRM Magazine Awards!
RightNow.com
MS in Service Management
Study the Fundamentals of Service Management from Stevens Institute!
Online.Stevens.edu/SME
Study the Fundamentals of Service Management from Stevens Institute!
Online.Stevens.edu/SME
Compare CRM Software
Compare To Find The CRM Software Best Suited For You - Get Started!
SageNorthAmerica.com/CRM
Compare To Find The CRM Software Best Suited For You - Get Started!
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Increase Customer Loyalty
Save $75 on Deluxe Experience Solutions. Use Code: DKES75
DeluxeKnowledgeExchange.biz
Save $75 on Deluxe Experience Solutions. Use Code: DKES75
DeluxeKnowledgeExchange.biz
IT Service Management WP
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
Download IT Service Management WP. Browse Topics Of interest.
www.FindWhitePapers.com
IT Service Management
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
ITSM with unmatched flexibility & painless implementation-Free trial.
www.NumaraSoftware.com
Product Listings Powered by
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Support Management, Customer Service Software, Customer Management ...
NetSuite is the only customer management system that provides a true 360 degree view of all customer interactions. NetSuite web based customer service ...
http://www.netsuite.com/portal/products/netsuite/supportmanagement.shtml
NetSuite is the only customer management system that provides a true 360 degree view of all customer interactions. NetSuite web based customer service ...
http://www.netsuite.com/portal/products/netsuite/supportmanagement.shtml
Live Chat, Email Management Software, Customer Service for Live ...
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
http://www.instantservice.com/
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
http://www.instantservice.com/
On Demand CX Software Solutions | Customer Experience Management ...
On Demand CX Software from RightNow, Global CX Provider of customer experience management across the web, social networks and contact center.
http://www.rightnow.com/
On Demand CX Software from RightNow, Global CX Provider of customer experience management across the web, social networks and contact center.
http://www.rightnow.com/
Customer Service Software & Support Software Service Cloud ...
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
That's why more companies are using salesforce.com's customer service software- as-a-service solution for call center CRM and help desk management. ...
http://www.salesforce.com/crm/customer-service-support/
CRM Software for Customer Relationship Management - Microsoft ...
CRM software from Microsoft Dynamics CRM offers customer relationship management and crm online solutions for sales, customer service, and marketing.
http://crm.dynamics.com/
CRM software from Microsoft Dynamics CRM offers customer relationship management and crm online solutions for sales, customer service, and marketing.
http://crm.dynamics.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
