Customer Service Software: Desktop, Unix 

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Customer Service
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Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based solution for external customer support, help desk, SLAs, change management and asset tracking. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.

Web Listings
Microsoft Volume Licensing - Microsoft Software Assurance Benefits ...
Desktop Deployment Planning Services (DDPS) can help your organization deploy .... Software Assurance customer service agents are available during the ...
http://www.microsoft.com/licensing/software-assurance/packaged-services.aspx
Apple - Support
Extended support for your Mac, iPod, software, or server. ... Use our Online Service Assistant to check your warranty and get repair options for your ...
http://www.apple.com/support/
Project management software, help desk software, time timesheet ...
Free project management software, document management, customer service software , ... any web browser, no desktop installation or updates are required. ...
http://www.project-management-software.org/
Palm.com : Support
Welcome to Palm Support. Getting online support is as easy as 1-2-3. To get started, choose a product range. Phones. Handhelds (pda). Accessories ...
http://www.palm.com/us/support/
Help Desk Software, Live Chat Software, Remote Desktop
ReadyDesk Help Desk Software. Web based help desk software for customer relationship and service management. ... ReadyDesk now has completely integrated Remote Desktop support. ... This includes Windows, Linux, Unix, Mac and more. ...
http://www.readydesk.com/
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk ... thought leaders from across the Customer Support community to your desktop, ...
http://www.parature.com/


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more