Customer Service Software: Enterprise Business (More than 2500), Call Management 

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Help Desk Service
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Field Service Companies
Don't waste your hard-earned money! Find the right business software.
www.findservicesoftware.com
Service Business Software
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
ATS Sales & Service
Mitsubishi Laser, Timesavers, AKS Fabrication Machinery Sales Service
www.atsservice.com
Increase Customer Loyalty
Save $75 on Deluxe Experience Solutions. Use Code: DKES75
DeluxeKnowledgeExchange.biz
Work Order Management
Schedule dispatch create work order Under $20/mo. Free Trial. Open Demo
www.GoWorkOrder.com
Product Listings Powered by
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.

Web Listings
Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Oracle's Siebel Customer Relationship Management (CRM) enables organizations ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a road ... Promero is an application software service provider and software ...
http://www.promero.com/
About OpenPro - E-Commerce Software, Small Business Accounting ...
manufacturing accounting software, distribution management software ... We are the undisputed leader in the ERP market with more than 2500 deployments ... in the call center, by field sales and service personnel, and through channel partners. ... 99 Percent Customer Loyalty. 99 percent of existing OpenPro Software ...
http://www.openpro.com/about.html
Call Center Software
Zeacom's call center software solutions have enabled more than 2500 ... Zeacoms call center software manages information, improves customer service, ... case management software and services, is now using call center software ... First European Ski Resorts to Start Using U.S.-Developed RTP Enterprise POS Software ...
http://www.tmcnet.com/channels/call-center-software/
Farm Bureau Insurance of Michigan Selects CDC Software's Pivotal ...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to ... Enterprise Software : Business Services : Online Games ... margins, and customer loyalty, Pivotal CRM is used by more than 2000 companies around the world including Allianz Dresdner Asset Management, Farm Credit Services of America, ...
http://www.cdccorporation.net/en/Newsroom/Press-Releases.aspx?name=20070807%20Farm%2...
Software as a Service (SaaS) Sightings, Directory and Showcase
www.vaultledger.com SaaS hits the data center via tape management. .... "The vendor said they could operate their software more efficiently than we could, but where are the ..... As companies outsource business functions to service providers, the associated .... Through our product, services and customer community, ...
http://saassightings.blogspot.com/
Farm Bureau Insurance of Michigan Selects CDC Software's Pivotal ...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to facilitate ... CDC Software, The Customer-Driven Company™, is a provider of enterprise ... These industry-specific solutions are used by more than 6000 customers ... project consulting, outsourced business services, application management and ...
http://www.cdcsoftware.com/en/Company/News-and-Events/Press-Releases.aspx?name=20070...


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more