Help Desk Service
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Service Business Software
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
Microsoft Dynamics AX
Microsoft Dynamics AX ERP Solution for manufacturing and distribution
www.sunriseconsult.com
Microsoft Dynamics AX ERP Solution for manufacturing and distribution
www.sunriseconsult.com
ATS Sales & Service
Mitsubishi Laser, Timesavers, AKS Fabrication Machinery Sales Service
www.atsservice.com
Mitsubishi Laser, Timesavers, AKS Fabrication Machinery Sales Service
www.atsservice.com
Field Service Companies
Don't waste your hard-earned money! Find the right business software.
www.findservicesoftware.com
Don't waste your hard-earned money! Find the right business software.
www.findservicesoftware.com
Product Listings Powered by
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Oracle's Siebel Customer Relationship Management (CRM) enables organizations ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a road ... Promero is an application software service provider and software ...
http://www.promero.com/
Oracle's Siebel Customer Relationship Management (CRM) enables organizations ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a road ... Promero is an application software service provider and software ...
http://www.promero.com/
About OpenPro - E-Commerce Software, Small Business Accounting ...
The extended Enterprise Resource Planning (ERP) suite offers seamless interfaces to ... We are the undisputed leader in the ERP market with more than 2500 ... every major ERP category—marketing, sales, service, partner relationship management, ... 99 Percent Customer Loyalty. 99 percent of existing OpenPro Software ...
http://www.openpro.com/about.html
The extended Enterprise Resource Planning (ERP) suite offers seamless interfaces to ... We are the undisputed leader in the ERP market with more than 2500 ... every major ERP category—marketing, sales, service, partner relationship management, ... 99 Percent Customer Loyalty. 99 percent of existing OpenPro Software ...
http://www.openpro.com/about.html
Farm Bureau Insurance of Michigan Selects CDC Software's Pivotal ...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to facilitate ... CDC Software, The Customer-Driven Company™, is a provider of enterprise ... These industry-specific solutions are used by more than 6000 customers ... project consulting, outsourced business services, application management and ...
http://www.cdccorporation.net/en/Newsroom/Press-Releases.aspx?name=20070807%20Farm%2...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to facilitate ... CDC Software, The Customer-Driven Company™, is a provider of enterprise ... These industry-specific solutions are used by more than 6000 customers ... project consulting, outsourced business services, application management and ...
http://www.cdccorporation.net/en/Newsroom/Press-Releases.aspx?name=20070807%20Farm%2...
Call Center Software
Communications Enabled Business Processes · Conference Call ... Zeacom's call center software solutions have enabled more than 2500 customers globally, ... Zeacoms call center software manages information, improves customer service, ... To handle the influx of recent bankruptcy filings, Bankruptcy Management ...
http://www.tmcnet.com/channels/call-center-software/
Communications Enabled Business Processes · Conference Call ... Zeacom's call center software solutions have enabled more than 2500 customers globally, ... Zeacoms call center software manages information, improves customer service, ... To handle the influx of recent bankruptcy filings, Bankruptcy Management ...
http://www.tmcnet.com/channels/call-center-software/
Software as a Service (SaaS) Sightings, Directory and Showcase
"The vendor said they could operate their software more efficiently than we could, ... CDC Corp. and provider of enterprise resource planning (ERP), customer relationship management (CRM) .... As companies outsource business functions to service providers, .... Through our product, services and customer community, ...
http://saassightings.blogspot.com/
"The vendor said they could operate their software more efficiently than we could, ... CDC Corp. and provider of enterprise resource planning (ERP), customer relationship management (CRM) .... As companies outsource business functions to service providers, .... Through our product, services and customer community, ...
http://saassightings.blogspot.com/
Jive Software Selects SunGard Availability Services to Provide ...
Mar 2, 2009 ... Jive has more than 2500 customers worldwide, including more than 15% of the Fortune 500. ... consulting services and business continuity management software to more ... Services Software Announces Oracle(R) FLEXCUBE Enterprise Limits and ... 96% Self-Service Rate Using Own Customer Service Software ...
http://www.redorbit.com/news/technology/1647527/jive_software_selects_sungard_availa...
Mar 2, 2009 ... Jive has more than 2500 customers worldwide, including more than 15% of the Fortune 500. ... consulting services and business continuity management software to more ... Services Software Announces Oracle(R) FLEXCUBE Enterprise Limits and ... 96% Self-Service Rate Using Own Customer Service Software ...
http://www.redorbit.com/news/technology/1647527/jive_software_selects_sungard_availa...
