Customer Service Software: Enterprise Business (More than 2500), Data Import and Export 

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IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.

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SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. ... More than 1200 channel partners providing more than 700 industry-specific solutions .... Import/export compliance and purchase optimization. Inventory management .... Transportation, customer service, quality management, and asset analytics and ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
CyberQuest Systems о … intelligent software solutions ™
Word 97 Filter - A two-way filter, which can import and export from ... more than 60 countries around the world and employs more than 2500 ... enterprise portals, Internet commerce sites, and other large-scale distributed. applications. Novell Inc., a leading provider of Net services software that secures and ...
http://www.cqsl.com/CyberQuest%20.pps
Resource Library - Filter - Case Studies
Small Business Products ... Customer Interaction Express; Customer Service Editions; Data Access ... SIP Application Server Enterprise Edition; SIP Enablement Server ... Cheshire County Council has transformed its customer service to the ... Manager IP telephony platform being rolled out to more than 600 sites. ...
http://www.avaya.com/usa/resources/type--case-studies/
BookBag Plus (book & library inventory) - PalmGear.com: Download ...
Sep 23, 2009 ... Includes PC companion software for easy data entry. Also, from the PC software, you can print, import, export, and more. ... has saved me a lot of money, more than enough to pay for itself. ... This program is phenomenal and the customer service is ... DoInventory Plus (business & home inventory) ...
http://www.palmgear.com/index.cfm?fuseaction=software.showsoftware&PartnerREF=&sitei...
Yahoo! Groups: Groups Discussing data center management software ...
BPOHOME dot com Provides following Services for Call Center/BPO Industry 1) ... from Customer Service to CEO 2)Positions in all the Departments a)Business .... as a fast-growing consultancy for manpower and Export and Import . .... Managing over 500 crores of networked infrastructure with more than 2500 professio… ...
http://groups.yahoo.com/phrase/data-center-management-software
SAP Hosted Product Review
Business ByDesign is an inclusive ERP software suite which provides ... Customers that require more limited access, such as for self-service ... SAPs strategy to more than double its customer base to 100000 by 2010. ... No import or export capabilities. Security profiles can only be applied to users and not roles. ...
http://www.crmlandmark.com/sap.htm


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more