Jeannine Williams Design
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Newyork.Citysearch.com
Read reviews for this Business Service & find Business Services
Newyork.Citysearch.com
Help Desk Service
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Quality FIB/SEM Service
Experienced & reliable maintenance FEI Philips Specialists
www.superior-technical.com
Experienced & reliable maintenance FEI Philips Specialists
www.superior-technical.com
ATS Sales & Service
Mitsubishi Laser, Timesavers, AKS Fabrication Machinery Sales Service
www.atsservice.com
Mitsubishi Laser, Timesavers, AKS Fabrication Machinery Sales Service
www.atsservice.com
Increase Customer Loyalty
Save $75 on Deluxe Experience Solutions. Use Code: DKES75
DeluxeKnowledgeExchange.biz
Save $75 on Deluxe Experience Solutions. Use Code: DKES75
DeluxeKnowledgeExchange.biz
Service Business Software
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based solution for external customer support, help desk, SLAs, change management and asset tracking. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Consona Customer Management Software Empowers ASB to Deliver ...
Dec 2, 2009 ... operators who track more than one million active customers, 2500 ... Through ASB's unique focus on customer service, they have been able to ... “With Consona at the core of the technology for business for more than ten years, ... and enterprise resource planning (ERP) software and services for ...
http://www.earthtimes.org/articles/show/consona-customer-management-software-empower...
Dec 2, 2009 ... operators who track more than one million active customers, 2500 ... Through ASB's unique focus on customer service, they have been able to ... “With Consona at the core of the technology for business for more than ten years, ... and enterprise resource planning (ERP) software and services for ...
http://www.earthtimes.org/articles/show/consona-customer-management-software-empower...
CRM Software News: ASB Delivers Exceptional Customer Service
“With Consona at the core of the technology for business for more than ten years , ... (CRM) and enterprise resource planning (ERP) software and services for ...
http://www.consona.com/news/asb-customer-service-crm.aspx
“With Consona at the core of the technology for business for more than ten years , ... (CRM) and enterprise resource planning (ERP) software and services for ...
http://www.consona.com/news/asb-customer-service-crm.aspx
Call Center Software
Communications Enabled Business Processes · Conference Call ... Zeacom's call center software solutions have enabled more than 2500 ... Zeacoms call center software manages information, improves customer service, and boosts staff productivity. ... Information and Enterprise Content Management Workflow Solutions ...
http://www.tmcnet.com/channels/call-center-software/
Communications Enabled Business Processes · Conference Call ... Zeacom's call center software solutions have enabled more than 2500 ... Zeacoms call center software manages information, improves customer service, and boosts staff productivity. ... Information and Enterprise Content Management Workflow Solutions ...
http://www.tmcnet.com/channels/call-center-software/
Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Oracle's Siebel Customer Relationship Management (CRM) enables organizations ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a road ... Promero is an application software service provider and software ...
http://www.promero.com/
Oracle's Siebel Customer Relationship Management (CRM) enables organizations ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a road ... Promero is an application software service provider and software ...
http://www.promero.com/
Farm Bureau Insurance of Michigan Selects CDC Software's Pivotal ...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to facilitate ... Enterprise Software : Business Services : Online Games ... margins, and customer loyalty, Pivotal CRM is used by more than 2000 companies around ...
http://www.cdccorporation.net/en/Newsroom/Press-Releases.aspx?name=20070807%20Farm%2...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to facilitate ... Enterprise Software : Business Services : Online Games ... margins, and customer loyalty, Pivotal CRM is used by more than 2000 companies around ...
http://www.cdccorporation.net/en/Newsroom/Press-Releases.aspx?name=20070807%20Farm%2...
Software as a Service (SaaS) Sightings, Directory and Showcase
"The vendor said they could operate their software more efficiently than we could, but where are the cost savings .... Think of it as a hosted cross- enterprise data integration solution, ... As companies outsource business functions to service providers, .... Through our product, services and customer community, ...
http://saassightings.blogspot.com/
"The vendor said they could operate their software more efficiently than we could, but where are the cost savings .... Think of it as a hosted cross- enterprise data integration solution, ... As companies outsource business functions to service providers, .... Through our product, services and customer community, ...
http://saassightings.blogspot.com/
