Help Desk Service
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Ticket tracking, call automation & more to increase your bottom line.
www.NumaraSoftware.com
Service Business Software
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
Accenture Official Site
See Beyond Short-Term Obstacles To Long-Term Gain. Talk to Accenture.
www.accenture.com
See Beyond Short-Term Obstacles To Long-Term Gain. Talk to Accenture.
www.accenture.com
Business Software Tools
Accounting & Project Management Software. View our Product Demo!
www.AxiumAE.com/BusinessSoftware
Accounting & Project Management Software. View our Product Demo!
www.AxiumAE.com/BusinessSoftware
Enterprise Social Network
Build an enterprise social network on our Web 2.0, hosted platform
Ramius.net
Build an enterprise social network on our Web 2.0, hosted platform
Ramius.net
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
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Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
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Customer Service SoftwareLive Product Demo
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based solution for external customer support, help desk, SLAs, change management and asset tracking. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Web Listings
Patricia Seybold Group - nGenera Knowledgebase 8.3
Sep 24, 2009 ... On the Customers.com report card for KM-based customer service, ... contain more than 2500 Articles (the key knowledge item in nGen KB). ... The customer base is also split 60/40 between Enterprise Edition and ... CRM software and its Higher Education business division, to Campus Management Corp. ...
http://www.psgroup.com/research_967.aspx
Sep 24, 2009 ... On the Customers.com report card for KM-based customer service, ... contain more than 2500 Articles (the key knowledge item in nGen KB). ... The customer base is also split 60/40 between Enterprise Edition and ... CRM software and its Higher Education business division, to Campus Management Corp. ...
http://www.psgroup.com/research_967.aspx
Business reviews, comparisons and free demos - 2020Software.com
NetSuite Enterprise Solution Software Pricing: $499/ month base fee + $99/ user/ month .... NetSuite Technology: NetSuite is web-based SaaS (Software as a Service) ... business needs & to drive customer & user-centric sales, services, ... ERP software solutions that service more than 2500 manufacturers worldwide. ...
http://www.2020software.com/compare-software/industry/14/Compare-Industry-Software/
NetSuite Enterprise Solution Software Pricing: $499/ month base fee + $99/ user/ month .... NetSuite Technology: NetSuite is web-based SaaS (Software as a Service) ... business needs & to drive customer & user-centric sales, services, ... ERP software solutions that service more than 2500 manufacturers worldwide. ...
http://www.2020software.com/compare-software/industry/14/Compare-Industry-Software/
Qualcomm Products and Services - Construction Equipment: OEMs
DIS Corporation is the leading supplier of software and systems to the Agricultural, ... the more than 2500 dealerships across the US and Canada that DIS supports/ ... their business, and their customers benefit from improved customer service. ... is a Java based enterprise business system covering, rental, sales, ...
http://www.qualcomm.com/products_services/mobile_content_services/enterprise/constru...
DIS Corporation is the leading supplier of software and systems to the Agricultural, ... the more than 2500 dealerships across the US and Canada that DIS supports/ ... their business, and their customers benefit from improved customer service. ... is a Java based enterprise business system covering, rental, sales, ...
http://www.qualcomm.com/products_services/mobile_content_services/enterprise/constru...
Software as a Service (SaaS) Sightings, Directory and Showcase
By tying into a Web-based software service that users can access with a browser, .... "The vendor said they could operate their software more efficiently than we could, ...... Knowledge of services "best practices" for your business is built- in, ... Eloqua accelerates the enterprise sales cycle, turning customer ...
http://saassightings.blogspot.com/
By tying into a Web-based software service that users can access with a browser, .... "The vendor said they could operate their software more efficiently than we could, ...... Knowledge of services "best practices" for your business is built- in, ... Eloqua accelerates the enterprise sales cycle, turning customer ...
http://saassightings.blogspot.com/
Contact Center Software, Call Center Software, Siebel CRM OnDemand ...
Oracle's Siebel Customer Relationship Management (CRM) enables ... Comprehensive SaaS (Software as a Service) offering subscription-based CRM for sales ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a ...
http://www.promero.com/
Oracle's Siebel Customer Relationship Management (CRM) enables ... Comprehensive SaaS (Software as a Service) offering subscription-based CRM for sales ... Voice enabled solutions for the enterprise, call center IVR, government, banks, ... to more than 110000 C-level executives* and provides business leaders with a ...
http://www.promero.com/
SaaS: The Integration Challenge
level, driven by the business users, often without the knowledge or oversight .... SOA-based integration solutions, the challenge becomes much less daunting. ... Decreases errors, with a positive influence on both customer service and ... such as IBM and SAP and more than 2500 ISVs worldwide, Magic Software ...
http://www.magicsoftware.com/resources/files/EN-Products/iBOLT/Marketing/White-Paper...
level, driven by the business users, often without the knowledge or oversight .... SOA-based integration solutions, the challenge becomes much less daunting. ... Decreases errors, with a positive influence on both customer service and ... such as IBM and SAP and more than 2500 ISVs worldwide, Magic Software ...
http://www.magicsoftware.com/resources/files/EN-Products/iBOLT/Marketing/White-Paper...
