Customer Service Software: Enterprise Business (More than 2500), Work Order Management 

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IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.

Web Listings
Farm Bureau Insurance of Michigan Selects CDC Software's Pivotal ...
Enterprise Software : Business Services : Online Games ... empower its 2500 agents and employees to more effectively grow and service its business ... margins, and customer loyalty, Pivotal CRM is used by more than 2000 companies ... warehouse management and order management, Pivotal CRM and Saratoga CRM ( customer ...
http://www.cdccorporation.net/en/Newsroom/Press-Releases.aspx?name=20070807%20Farm%2...
Business reviews, comparisons and free demos - 2020Software.com
NetSuite Technology: NetSuite is web-based SaaS (Software as a Service) ... manufacturing, inventory management and customer relationship management (CRM) in a ... SAP Business All-in-One Software Modules: Enterprise Resource Planning ... ERP software solutions that service more than 2500 manufacturers worldwide. ...
http://www.2020software.com/compare-software/industry/14/Compare-Industry-Software/
Farm Bureau Insurance of Michigan Selects CDC Software's Pivotal ...
Farm Bureau Insurance's 2500 agents and employees will use Pivotal CRM to facilitate ... CDC Software, The Customer-Driven Company™, is a provider of enterprise ... These industry-specific solutions are used by more than 6000 customers ... project consulting, outsourced business services, application management and ...
http://www.cdcsoftware.com/en/Company/News-and-Events/Press-Releases.aspx?name=20070...
SAP - Compare SAP Business Management Software
Compare the software to find the best fit for your business needs. ... More than 1200 channel partners providing more than 700 industry-specific solutions .... Knowledge management, service order management, installed base ... Transportation, customer service, quality management, and asset analytics and reporting ...
http://www.sap.com/sme/solutions/businessmanagement/comparebm/index.epx
Jasc Software Inc policies customer service
Business, Information Technology, Finance & Risk Management and Stock Market ... Corel is one of the world's top software companies with more than 100 ... Customer Service Software Mid-Sized Business (101-2500) : Bu. ... easiest way to do more Customer Service · New Order · View Shopping Cart Move to Top of Page ...
http://portal.brint.com/cgi-bin/cgsearch/cgsearch.cgi?target=web&where=web&category=...
Onyx Software Honors Outstanding Customers at Worldwide Customer ...
That's why we think Onyx is better than any other company at helping ... By using Onyx's customer-centric e-business solution to track Web site activity, ... of investment management software systems and application service provider ( ASP) services ... Onyx Software's enterprise-class software connects and powers a ...
http://www.onyx.com/NewsAndEvents/PressReleases/honorsCustomers.asp


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more