Knowledge Base Software
The #1 Web-Based FAQ Software Price Plans: Free - $49.95/month
www.KnowledgebaseForce.com
The #1 Web-Based FAQ Software Price Plans: Free - $49.95/month
www.KnowledgebaseForce.com
Knowledge Management
Identify, address and solve your IT problems with Numara Software-Demo
www.NumaraSoftware.com
Identify, address and solve your IT problems with Numara Software-Demo
www.NumaraSoftware.com
Expert System Experts
25 Years of Practical ES Software and Solutions. Case Studies, Demo
www.exsys.com/app /expert.html
25 Years of Practical ES Software and Solutions. Case Studies, Demo
www.exsys.com/app /expert.html
Dynamic Knowledge Bases
MadCap Flare-The New Standard for Creating Knowledge Bases-Free Trial
www.MadCapSoftware.com/Flare
MadCap Flare-The New Standard for Creating Knowledge Bases-Free Trial
www.MadCapSoftware.com/Flare
Knowledge Base Management
Access all info sources from one Virtual Library - up in days!
www.softlibsw.com
Access all info sources from one Virtual Library - up in days!
www.softlibsw.com
Web Service Integration
Deliver A Complete View of Your Business. Free White Paper.
www.businessobjects.com
Deliver A Complete View of Your Business. Free White Paper.
www.businessobjects.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
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Free Online DemoMore Information
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
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Customer Service SoftwareLive Product Demo
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based solution for external customer support, help desk, SLAs, change management and asset tracking. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Web Listings
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software.
http://www.parature.com/
Customer Service Software & Support Software Service Cloud ...
Salesforce CRM Customer Service & Support takes knowledge base management to .... smarter and Twitter integration for real-time service conversations. ... Web-based Customer Relationship Management (CRM) Software-as-a-Service (SaaS). ...
http://www.salesforce.com/crm/customer-service-support/
Salesforce CRM Customer Service & Support takes knowledge base management to .... smarter and Twitter integration for real-time service conversations. ... Web-based Customer Relationship Management (CRM) Software-as-a-Service (SaaS). ...
http://www.salesforce.com/crm/customer-service-support/
Web Based Customer Service Portal | Trouble Ticket Submission ...
Self-Service Knowledge Base (FAQ) Interface ... Pricing for the web based help desk software is solely based on the number of ... Web Based Help Desk Software Web Help Desk Integration ...
http://www.webhelpdesk.com/customer-service-software/customer-support-portal.html
Self-Service Knowledge Base (FAQ) Interface ... Pricing for the web based help desk software is solely based on the number of ... Web Based Help Desk Software Web Help Desk Integration ...
http://www.webhelpdesk.com/customer-service-software/customer-support-portal.html
Features - CRMdesk - Web-based Help Desk, Customer Service and ...
Web-based Help Desk, Customer Service and Online Support Software - CRMdesk ... FAQ Knowledgebase Management: Customer support staff has an easy way to create and ... Third-party Software Integration: CRMdesk can be integrated with ...
http://www.crmdesk.com/features.htm
Web-based Help Desk, Customer Service and Online Support Software - CRMdesk ... FAQ Knowledgebase Management: Customer support staff has an easy way to create and ... Third-party Software Integration: CRMdesk can be integrated with ...
http://www.crmdesk.com/features.htm
Help desk software, customer service, call center software ...
ExDesk: Offers a web based help desk software and customer service ... CRMdesk: Automates online customer support and knowledge base creation through the Internet. ... campaign tracking and pay-per-click integration on-demand software . ...
http://www.web-based-software.com/customer-service/
ExDesk: Offers a web based help desk software and customer service ... CRMdesk: Automates online customer support and knowledge base creation through the Internet. ... campaign tracking and pay-per-click integration on-demand software . ...
http://www.web-based-software.com/customer-service/
Open Directory - Computers: Software: Help Desk: Browser Based
Aug 18, 2009 ... AskIt Systems - Offers an outsourced, Web-based customer service ... help desk software with Microsoft Access and MS SQL integration. ... IssueTrak, Inc. - Help desk and issue tracking software with knowledge base, ...
http://www.dmoz.org/Computers/Software/Help_Desk/Browser_Based/
Aug 18, 2009 ... AskIt Systems - Offers an outsourced, Web-based customer service ... help desk software with Microsoft Access and MS SQL integration. ... IssueTrak, Inc. - Help desk and issue tracking software with knowledge base, ...
http://www.dmoz.org/Computers/Software/Help_Desk/Browser_Based/
