Knowledge Base Solution
Wiki-based KB = Easy Setup, Admin. fm Award Winning MindTouch. Free.
MindTouch.com
Wiki-based KB = Easy Setup, Admin. fm Award Winning MindTouch. Free.
MindTouch.com
Service-Learning Guide
"Service-Learning Guide & Journal" For Students K-5, 6-12, & Higher Ed
ServiceLearn.com
"Service-Learning Guide & Journal" For Students K-5, 6-12, & Higher Ed
ServiceLearn.com
Knowledge Base Service
Sage CRM Offers Customer Knowledge Base & Customer Support. Free Demo!
www.2020Software.com
Sage CRM Offers Customer Knowledge Base & Customer Support. Free Demo!
www.2020Software.com
Service Learning Software
Full featured for schools, students and partner agencies. Try it free!
www.samaritan.com
Full featured for schools, students and partner agencies. Try it free!
www.samaritan.com
Knowledge Base Software
Free Directory - Find and Compare Top Knowledge Management Solutions
www.capterra.com
Free Directory - Find and Compare Top Knowledge Management Solutions
www.capterra.com
Product Listings Powered by
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
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Free Online DemoMore Information
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
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Customer Service SoftwareLive Product Demo
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Web Listings
Customer Service Software & Support Software Service Cloud ...
Salesforce CRM Customer Service & Support takes knowledge base .... and customers smarter and Twitter integration for real-time service conversations. ...
http://www.salesforce.com/crm/customer-service-support/
Salesforce CRM Customer Service & Support takes knowledge base .... and customers smarter and Twitter integration for real-time service conversations. ...
http://www.salesforce.com/crm/customer-service-support/
Customer Service Software - Parature Integration | Parature, Inc.
Integrating your Parature Customer Service™ software with other critical systems ... Asset, Customer, Download, Knowledgebase, Product, and Ticket modules. ...
http://www.parature.com/integration.aspx
Integrating your Parature Customer Service™ software with other critical systems ... Asset, Customer, Download, Knowledgebase, Product, and Ticket modules. ...
http://www.parature.com/integration.aspx
Customer Support and Case Management with CRM Software | Maximizer
Maximizer CRM - CRM Software - Contact Management Software - Customer Relationship ... Creating a knowledge base allows fast, easy online access to service and support ... To use computer telephony integration with Maximizer CRM : ...
http://www.maximizer.com/crm/customer-service-support.html
Maximizer CRM - CRM Software - Contact Management Software - Customer Relationship ... Creating a knowledge base allows fast, easy online access to service and support ... To use computer telephony integration with Maximizer CRM : ...
http://www.maximizer.com/crm/customer-service-support.html
RightNow Knowledge Management | Knowledge Management Software ...
Our patented self-learning knowledge base software provides ... integration and mission critical services that support superior customer experiences. ...
http://www.rightnow.com/cx-suite-knowledge-management.php
Our patented self-learning knowledge base software provides ... integration and mission critical services that support superior customer experiences. ...
http://www.rightnow.com/cx-suite-knowledge-management.php
Customer Service Software, Customer Service Management
Customer Support Software Knowledge Base ... Features. Asset Mgt. Integration ( Requires the Asset Management Software) ...
http://www.novosolutions.com/customer-service-software/
Customer Support Software Knowledge Base ... Features. Asset Mgt. Integration ( Requires the Asset Management Software) ...
http://www.novosolutions.com/customer-service-software/
Features - CRMdesk - Web-based Help Desk, Customer Service and ...
FAQ Knowledgebase Management: Customer support staff has an easy way to create and ... Third-party Software Integration: CRMdesk can be integrated with ...
http://www.crmdesk.com/features.htm
FAQ Knowledgebase Management: Customer support staff has an easy way to create and ... Third-party Software Integration: CRMdesk can be integrated with ...
http://www.crmdesk.com/features.htm
