Customer Service Systems
Try VoiceObjects Developer Edition For Fast Phone App Development!
Developers.VoiceObjects.com
Try VoiceObjects Developer Edition For Fast Phone App Development!
Developers.VoiceObjects.com
Computer Service Chaotic?
Stop waiting for things to break We proactively manage your network
www.HighCaliber.com/InSite
Stop waiting for things to break We proactively manage your network
www.HighCaliber.com/InSite
Customer Support Software
Coordinate, track, and report on support requests & activity.
www.Issuetrak.com/Support_Demo
Coordinate, track, and report on support requests & activity.
www.Issuetrak.com/Support_Demo
Customer Service System
Low Cost Customer Service & Support Software. Live Demo every 1/2 hour.
www.customerexpressions.com
Low Cost Customer Service & Support Software. Live Demo every 1/2 hour.
www.customerexpressions.com
LivePerson™ Chat Support
Live Chat Solutions For Businesses. Increase Online Sales. Free Trial!
Solutions.LivePerson.com/Live_Chat
Live Chat Solutions For Businesses. Increase Online Sales. Free Trial!
Solutions.LivePerson.com/Live_Chat
Product Listings Powered by
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
Web Listings
Mainframe Web Services, Mainframe SOA and Legacy Integration with ...
Thousands of organizations rely on our LegaSuite software as a fast and cost- effective way to modernize legacy applications and integrate legacy systems. ...
http://www.seagullsoftware.com/
Thousands of organizations rely on our LegaSuite software as a fast and cost- effective way to modernize legacy applications and integrate legacy systems. ...
http://www.seagullsoftware.com/
Software Download: Legacy System Integration
Software Listing: Legacy System Integration ..... inventory levels resulting in lower inventory costs and a significant increase in customer service. ...
http://www.sharewareconnection.com/titles/legacy-system-integration.htm
Software Listing: Legacy System Integration ..... inventory levels resulting in lower inventory costs and a significant increase in customer service. ...
http://www.sharewareconnection.com/titles/legacy-system-integration.htm
Legacy System Integration Fact Sheet
and more heterogeneous due to diverse customer needs and rapid innovation in the IT industry. Many government and enterprise customers require integration with legacy systems ... generation of software and Web services based on ...
http://download.microsoft.com/download/8/9/5/89585721-4774-4b5e-856b-c9db5d2980b3/Le...
and more heterogeneous due to diverse customer needs and rapid innovation in the IT industry. Many government and enterprise customers require integration with legacy systems ... generation of software and Web services based on ...
http://download.microsoft.com/download/8/9/5/89585721-4774-4b5e-856b-c9db5d2980b3/Le...
Adapting legacy systems for SOA
Legacy software and applications are often considered to be a "cash cow" for the .... better customer service, thereby improving retention of those customers. .... additional resources into updating the system to support integration. ...
http://www.ibm.com/developerworks/webservices/library/ws-soa-adaptleg/
Legacy software and applications are often considered to be a "cash cow" for the .... better customer service, thereby improving retention of those customers. .... additional resources into updating the system to support integration. ...
http://www.ibm.com/developerworks/webservices/library/ws-soa-adaptleg/
Legacy system integration
Business software development · Application development tools and ... About customer service · Support & maintenance options ... Case study - legacy system integration speeds merger. Recently as a result of a company merger, Multibase took on the challenge with our customer to rebuild, within 6 months, a system ...
http://www.mbase.com.au/Services/Legacysystemservices/Legacysystemintegration/tabid/...
Business software development · Application development tools and ... About customer service · Support & maintenance options ... Case study - legacy system integration speeds merger. Recently as a result of a company merger, Multibase took on the challenge with our customer to rebuild, within 6 months, a system ...
http://www.mbase.com.au/Services/Legacysystemservices/Legacysystemintegration/tabid/...
CRM integration with a legacy system is not easy, regardless of vendor
CRM integration with a legacy system is not easy, regardless of vendor ... accounting system but their CRM system is Web-services based or based on a service-oriented architecture (SOA). ... Do you believe in Peppers & Rogers' Return on Customer concept? ... ERP software, CRM software and business software systems ...
http://searchcrm.techtarget.com/answer/CRM-integration-with-a-legacy-system-is-not-e...
CRM integration with a legacy system is not easy, regardless of vendor ... accounting system but their CRM system is Web-services based or based on a service-oriented architecture (SOA). ... Do you believe in Peppers & Rogers' Return on Customer concept? ... ERP software, CRM software and business software systems ...
http://searchcrm.techtarget.com/answer/CRM-integration-with-a-legacy-system-is-not-e...
