Customer Service Software: Reporting, Unix 

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Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.

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Help Desk Software, Customer Service Software and Live Chat ...
Helpdesk Software, Live Chat Software & Customer Service Software ... rich reporting and deeply integrated SLA and escalation tools. ...
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Customer service software as a service comes with smart workflows for documenting, resolving, and reporting customer issues. Case Collaboration. ...
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Intuitive Customer Support software to streamline your Service Desk. ... Performance & SLA Reporting - Generate online or PDF Performance Reports to ...
http://www.webhelpdesk.com/customer-service-software/web-based-CRM.html
Leading Customer Service, Live Chat, and Help Desk Software
Premier Customer Service and Help Desk Software. SmarterTrack 4.x is a powerful help desk application built for tracking, managing, and reporting on ...
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Project management software, help desk software, time timesheet ...
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Numara Software, Inc. - web-based service desk automation for mid-market companies ... Noetica Ltd. - SYNTHESYS™ is the only Customer Interaction Management ...
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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more