Customer Service Software: Small Business (0-100), Complaint Resolution Monitoring 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.

Web Listings
Architecture for handling errors in accordance with a risk score ...
Sensorsthat are built into its storage systems monitor things such as .... Storage Management software 128, such as the preferred EMC ControlCenter family of ... Customer service also has a relationship with the customer and can provide ... Customer may be relatively small business entity with low current and ...
http://www.patentstorm.us/patents/7406633/description.html
SurgiVet® Advisor® Vital Signs Monitor
small animals. provides accurate blood ... software systems. This optional accessory to the SurgiVet® ... 10.4" diagonal high-resolution active color LCD .... Smiths Medical, part of the global technology business Smiths Group ... Representative or Veterinary Customer Service to determine ...
http://www.surgivet.com/upload/products/PDF/SVadvisor_09-09.pdf
Software Download: Bill
BC Tips let's you save money on your phone bill, select your service provider and apply for ... and small businesses, without the big business price tag. .... screensaver with synchronized music that scales to any monitor size/resolution. ... activities in your business: Easily manage and track your customer data. ...
http://www.sharewareconnection.com/titles/bill.htm
Why Verio is the world's worst hosting service - Computerworld Blogs
As to when it would be fixed, "No estimated time for resolution is available." ... If I were to rate Verio from 0-100 I would give it a '0'. ... After you sign with Verio and you need customer service over the phone, hold on, ..... Enterprise Network & Server Monitoring Software. Cross over to Traverse. ...
http://blogs.computerworld.com/node/5112
Service Monitor 1.0 Tutorial
and customer satisfaction. With the deployment of IP communications you create a ..... diagnostic capabilities for faster trouble isolation and resolution. .... Service Monitor software installed is used to receive and evaluate the MOS ..... The next two slides look at small/medium and large enterprise deployments. ...
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6536/prod_presen...
Manometers UEI and Mannix High Resolution
It's extremely easy to use and so small that it easily fits in your pocket or toolbox ... Monitor and troubleshoot HVAC systems,... MORE INFO. Price: $249.99 ... or negative pressure in a room, house or factory, ranging from 0-100 psi. ... This Windows® data acquisition software lets you record and display readings ...
http://www.professionalequipment.com/manometers/


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more