Customer Service Software: Small Business (0-100) 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.

Web Listings
Microsoft Dynamics GP, MAS 90, MAS 200 Accounting Software, MAS ...
Accounting, Manufacturing, Distribution, Field Service/CRM ... Sage Software is the largest Small to Medium Business software provider in the world! ... Small to Large, 0- 100 Million, 3-1000+, Dynamics GP (Great Plains) ... SalesLogix® is a fully-integrated customer relationship management suite featuring sales, ...
http://www.lsisystems.com/Accounting%20Software.htm
Polycom PVX V8.0 100 U Site License - 5151-22710-003 - 84155 ...
All Software. Audio Video Authoring · Business Software · Educational Software ... Polycom PVX software application extends the premier Polycom video conferencing experience to every ... universal plug-and-play for simple installation / use in homes and small offices. ... You may contact Customer Service or. ...
http://www.pcrush.com/product/Video-Conferencing-PVX-Software/84155/Polycom-PVX-V8.0...
Network Security Software – Network Vulnerability Scanner
SNSI can scan by Windows machine, IP-range, Port and Service and supports Windows, MacOSX, Unix, ... Small Business (0-100 employees): $795 per admin. .... Already a customer? Download Latest Build (valid product key required) ...
http://www.sunbeltsoftware.com/Business/Sunbelt-Network-Security-Inspector/
Penguin Consulting Group: Helping Small Business Dreams Become ...
Customer Service consulting and training. Penguin Consulting Group understands the challenges small business owners and managers face, and we focus on ...
http://www.elance.com/experts/dundee_illinois/business_plans_management/2087195
Business idea to build a sustainable Software Company targeting ...
Jul 2, 2009 ... We will build a customer services/support team for different kinds of customer to .... Software Production Process of a Small Company ...
http://www.docstoc.com/docs/8076734/Business-idea-to-build-a-sustainable-Software-Co...
Account Management Software Free Downloads - My bank account ...
Nov 27, 2007 ... Service Account Manager 5.01.060531 - Service Account Manager is a ... SuperPro Software v2.0 - SuperPro Software is a contact management software package for small business. ... WinHKI for your Business 1.03 - Finance software for ... Addresses - VAT - calculator (to 0 - 100 %) - Debot - Open bill ...
http://www.softlist.net/products/account_management_software.html


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more