Customer Service Software: Trouble Ticketing, Legacy System Integration 

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Ticket Sales Software
See why thousands of organizations choose Tix. (800) 504-4-TIX
www.Tix.com
Customer Service Software
Hosted Customer Service & Support Software - online, Completely Free!
www.sysaidcss.com/Free_Software
Trouble Ticket Software
Customizable to meet your needs. Powerful & Flexible. Free demo.
www.issuetrak.com
Trouble Ticketing Software
More Than Just Trouble Ticketing. Complete Help Desk & IT Asset Mgmt.
ManageEngine.com/ServiceDeskPlus
Online Ticketing Software
Start selling your tickets now! Setup event ticketing in 50 seconds
www.amiando.com/Ticketing
ATS Sales & Service
Mitsubishi Laser, Timesavers, AKS Fabrication Machinery Sales Service
www.atsservice.com
Product Listings Powered by
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.

Web Listings
Help Desk Software, Customer Support & Customer Service Software ...
Offers software for customer service including customer support help desk ... and full trouble ticket software in one dynamic system that manages all your ...
http://www.parature.com/
OTRS::Open Source Trouble Ticket System - Service Support System ...
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. .... The combination of license-cost-free software with professional services has become an attractive ... For more info see OpenNMS - OTRS Integration. ...
http://otrs.org/
Web Based Customer Service Portal | Trouble Ticket Submission ...
Online web-based customer service ticket submission (with custom forms), ticket history ... be installed on virtually any operating system of your choice with a Perpetual Server ... Web Based Help Desk Software Web Help Desk Integration ...
http://www.webhelpdesk.com/customer-service-software/customer-support-portal.html
Freeside billing and trouble ticketing
Open-source billing, trouble ticketing and automation software for ISPs, VoIP providers ... We offer cost-effective customization and integration services. ... Complete, integrated trouble ticketing system included, based on Request Tracker from ... CUSTOMER SERVICE. Online signup page with immediate credit card ...
http://www.freeside.biz/
Open Directory - Computers: Software: Help Desk: Browser Based
Aug 18, 2009 ... AskIt Systems - Offers an outsourced, Web-based customer service system that ... help desk software with Microsoft Access and MS SQL integration. ... WebTTS - Open source web-based trouble ticketing system written in ...
http://www.dmoz.org/Computers/Software/Help_Desk/Browser_Based/
Help Desk Software: support software, trouble ticket, service desk
... role-based security, highly-scalable, track cost of service and integrates with legacy systems. ... Web based help desk solution with full MS Outlook Integration. .... Web-based help desk, customer service and online support software. .... Integrated help desk ticketing, self-service and live chat systems. ...
http://www.capterra.com/help-desk-software


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more