Customer Service Software: Work Order Management, Knowledge Base Integration 

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Lean Manufacturing ERP
Gain visibility across the global supply chain with MS Dynamics
www.systematicainc.com
Work Order Software
Designed to Enhance Work Process Hundreds of Advanced Features
www.mysenergy.com/
Order Management Software
Accelerate and simplify fulfillment with software proven by 5000 users
www.dydacomp.com
The Pro-Mail System
Fulfillment & Warehouse Software For Marketing Service Providers
www.sma-promail.com
Service Business Software
The most widely used Service business software. See a Demo now!
www.InsightDirect.com/ServiceCEO
No.1 Online Work Orders
Work Orders | Facilities | Assets Preventive Maintenance - Free Demo!
www.NetFacilities.com
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IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Unlike other products on the market which use a single web page to deliver content, versaSRS HelpDesk has been developed with a multi-document interface that simulates a Windows environment providing a rich desktop style user experience, similar to familiar Microsoft Office products.
Parature is dedicated 100% to on-demand customer service and support software. Unlike point solutions and add-ons to large CRM systems, we focus solely on first-class service and support that gives your organization an outstanding, consistent support presence with a competitive edge. Parature Customer Service software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.

Web Listings
Service Management Software & Work Order Software | High 5 ...
Service Software Features: Customer Relationship Management (CRM) ... Reporting, Forms & Analytics Tools; Help Desk & Knowledge Base Systems ... Enterprise Integration; Learn More About Service Management Software Solutions ...
http://www.high5software.com/
Field Service Management Software: service software, dispatching ...
Work order management & mobile field service solution for small HVAC, .... Cased Based Reasoning Search & Retrieval Knowledge Mining Engine used in Call Center Automation. ... Service and customer management software that extends the functionality ... Streamlined integration of inventory management, service request ...
http://www.capterra.com/field-service-management-software
Open Directory - Computers: Software: Help Desk: Browser Based
Aug 18, 2009 ... AskIt Systems - Offers an outsourced, Web-based customer service system ... help desk software with Microsoft Access and MS SQL integration. ... IssueTrak, Inc. - Help desk and issue tracking software with knowledge base, ... Taskman Pro - Web-based enterprise authenticated work order management and ...
http://www.dmoz.org/Computers/Software/Help_Desk/Browser_Based/
Customer Service Software, Customer Service Management
Knowledge Management System Tour. Customer Service Software Phone .... The Work Flow Module is available in specialized Knowledge Base and Help Desk versions. .... Asset Mgt. Integration (Requires the Asset Management Software) ... own asset list view (i.e. the columns to display, list filtering and sort order). ...
http://www.novosolutions.com/customer-service-software/
Business Software, ERP Software, Business Accounting Software, CRM ...
NetSuite is the leading integrated web-based business software suite, ... NetSuite order management allows your sales force to work a deal all the way through the ... Use the NetSuite CRM+ software solution to give your key customer-facing ... NetSuite Premier Payroll Service minimizes payroll headaches and reduces ...
http://www.netsuite.com/
Help desk software
LiveTime provides pre integration with many third party products, such as Asset Management ... The program includes work order management, equipment inventory, scheduling, ... Includes asset management, web access and knowledge base. ... ExDesk offers a web based help desk software and customer service solution for ...
http://www.windowsnetworking.com/software/Help-desk-software/


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more