Customer Service Software: Work Order Management, Legacy System Integration 

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Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance.
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now an online Personal Relationship with new and existing customers. Reduce costs and frequency of incoming service requests.

Web Listings
Service Management Software & Work Order Software | High 5 ...
Service Software Features: Customer Relationship Management (CRM) ... Work Order Management Systems; Maintenance & Service Contract Management ... Enterprise Integration; Learn More About Service Management Software Solutions ...
http://www.high5software.com/
Field Service Management Software: service software, dispatching ...
Work order management & mobile field service solution for small HVAC, plumbing, .... Transportation and field service management system with fully integrated GPS .... Service and customer management software that extends the functionality of ... Streamlined integration of inventory management, service request ...
http://www.capterra.com/field-service-management-software
Business Software, ERP Software, Business Accounting Software, CRM ...
A more powerful financial system? Intelligent CRM? Advanced ecommerce? ... Website; Web Store; "My Account" Customer Service; Analytics ... NetSuite order management allows your sales force to work a deal all the way through the pipeline, ... With built-in CRM, order management, inventory and accounting software, ...
http://www.netsuite.com/
Help Desk Software, Customer Service Software and Live Chat ...
Helpdesk Software, Live Chat Software & Customer Service Software ... software system. Ticket Ticketed support and email management. image ... Make your helpdesk software work for you. ... Overview; Features; Flexibility; Integration ; Services ... Order now or contact our sales representatives. From the blog ...
http://www.kayako.com/
Service & Work Order Management - The Global Leader in Event ...
Services & Work Order Software. The seamless transfer of customers from sales ... the integration of departments into an integrated event management software ... our software allows USI customers often see increases in customer service ... which services occurs automatically within an integrated system removing the ...
http://www.ungerboeck.com/Products/SoftwareModules/event-management-software-work-or...
Order Management Software: customer order management system ...
... visibility of the entire value chain with event management & work flow automation and ... On-demand order and shipment management service with automatic order status ... invoicing, shipping integration and marketing intelligence. ... software with catalog browsing, ordering, customer self service, and more. ...
http://software.forbes.com/order-management-software


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Customer Service Software

Manage your customer interactions using customer service software.
Just a few years ago, the only customer service solutions available were through a phone call, a fax or a personal visit to a business. Now, you can reach a large number of companies via e-mail or their business websites. With this ease of communication, there is also a price because someone has to respond to customer calls and e-mail requests.An overload of customer service requests may cause you to search for software to assist ... Read more