Remedy Corporation - RMDY- Profile

Remedy Corporation. The principal activities of the Company are the development, distribution and support of rapidly deployable and highly adaptable software products and solutions that simplify service-intensive business processes. The solutions are focused on automating frequently changing, employee-intensive, everyday business processes. The solutions provided are IT Service Management (ITSM) to manage and streamline the business processes for serving and supporting internal corporate customers and for managing the full life-cycle of assets, and Customer Relationship Management (CRM) for managing external customer relationships such as the management of customer support. The Company's solutions are developed and deployed on a single, open process-automation foundation - the Remedy AR System. The system is highly scalable, adaptable and can automatically share data and business rules between solutions. IT solutions accounted for 58% of 2000 revenues and Maintenance and Service, 42%. IT Solutions accounted for 58% of 2000 revenues and Maintenance and Service revenues, 42%