Configuration management refers to the documentation of computers and networks within an organization. Make your network run more smoothly with up-to-date information on software patches and updates, network addresses and operating system updates. Accurate configuration management makes it easier to make decisions and troubleshoot applications.

You can find the version number and updates on software packages, quickly identify computer configurations and find out how an update will affect your systems.

Configuration management software is available to help with record keeping. It displays what software is installed and allows technicians to update information on the fly. Some features of configuration management software are:

1. Open source packages are available for software configuration management that run across multiple software platforms.

2. Network configuration management software can be used to manage servers, routers and other network equipment.

3. Configuration management software keeps track of hardware and software changes.

Action Steps
The best contacts and resources to help you get it done

Search for a configuration management system

The best place to start your search for configuration management software is with a directory that lists the features and specifications of various packages.

I recommend: The Networking Research Library features a list of configuration change management software and network configuration management applications. The dmoz open directory project provides a listing of configuration management software for various platforms.

Look at open source configuration management software

A quick and easy way to start keeping track of updates and changes is with a simple configuration management database. Open source software configuration management packages are also a free or low-cost alternative that can provide a framework to build more advanced applications and automation.

I recommend: SmartFrog is an open-source Java application that is used to manage deployments and configurations. It's compatible with Windows and most versions of Unix. The Software Testing Automation Framework (STAF) runs on most platforms and includes process management, monitoring and logging.

Find a network configuration tool

Network configurations must often be made on the fly, with limited time and resources to research network policies and past configurations - which often leads to error. Misconfigured network devices and unauthorized changes to a network infrastructure can lead to cascading problems and network outages. Configuration management tools that are accessible by technicians can reduce errors and downtime.

I recommend: Device Expert provides real-time configuration change management and tracking. It automates configuration tasks and monitors changes to make sure they comply with network policies. NetworkAuthority Automation from AlterPoint stores network configurations in a database. Change and configuration management, as well as maintenance tasks, can be automated and policies can be put in place to block unauthorized changes.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Your configuration management software is only useful if it's used correctly and regularly. Be sure the product you choose is easy for all technicians to use. Provide adequate training and monitor the system regularly to ensure that it's being used properly.