Silknet Software, Inc. - SILK- Profile

Silknet Software, Inc. provides software that allows companies to offer personalized marketing, sales, electronic commerce and customer support services. These services can be provided through a single, company-tailored Web site interface. The products enable a company to deliver these services to its customers over the Web through real-time collaboration and customer self-service. The customers of the company include 3Com, Bank of America, Compaq, KPMG Peat Marwick and Microsoft. The company became publicly held in May 1999. In October 1999, the company acquired InSite Marketing technology, Inc. Licenses for software products accounted for 72% of fiscal 1999 revenues and software services, 28%.