Alestron Chinese Voice Recognition System 

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Interactive Voice Response (IVR) Systems

 By Toni Klym McLellan, Freelance Writer & Editor, Toni Writes
Use technology to manage and meet customers' needs.
We've all been frustrated by landing in 'voicemail jail' or being abandoned on indefinite hold. But interactive voice response (IVR) systems are improving along with the technology available to small business. IVR systems allow customers to interact with your company via a computerized response system. While there are significant costs to implement IVR, you can save time and money fulfilling simple requests such as company hours, ... Read more
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