NBI presents banking seminars and finance seminars for professionals nationwide. Check out our listings for events coming to an area near you soon!
www.nbi-sems.com
Request Info from Schools offering Certificate Programs In Your Area!
www.collegebound.net
Prepare for a Career in Finance. CFP Certification. Free Demo Today!
www.BostonInstituteOfFinance.com
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www.SDABocconi.it/MCF
Earn your degree in under 17 months Now accepting registrations Online.
www.Westwood.edu/California
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www.ABAPD.com/Executive
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California State Approved Courses Take Classes on Your Schedule
AgentCampus.com
Eductional conferences and seminars. Topics include compliance, commercial lending, and marketing.
www.aba.com
National organization dedicated to offering professional continuing education and training to bankers.
www.aibny.edu
Delivers programs on all aspects of the financial services industry in its geographic service area while maintaining the American Banker's Association's standards.
www.aibtexas.org
Provider of a variety of training options specifically designed for financial institutions.
www.btcc.com
NBI presents banking seminars and finance seminars for professionals nationwide. Check out our listings for events coming to an area near you soon!
www.nbi-sems.com (Paid)
Provides assistance to bankers on a number of issues, including compliance, how to balance a cash drawer, how to sell banking products and how to serve customers.
www.bvsinc.com
Provider of executive training and advisory services to financial institutions. Expert in risk management with international experience.
www.consultgenesis.com
On-line alliance of Laurel Management Systems, Inc., and Training Consulting Services LLC, two providers of training and consulting services to the financial services industry.
www.globalbanktraining.com
Industry-based educational institution that provides a wide range of in-depth courses, seminars and programs.
www.icb.org
Umbrella organization for the Pacific Coast Banking School, the Pacific Rim Bankers Program, and other educational programs offering unique educational opportunities for seasoned financial services professionals.
www.pacificrimbankers.com
Provides bank regulatory compliance training nationwide. Includes education and consultations.
paragoncompliance.com
Integrates media into its educational programs to provide training services to banks around the world.
www.trcinteractive.com
Request Info from Schools offering Certificate Programs In Your Area!
www.collegebound.net
Prepare for a Career in Finance. CFP Certification. Free Demo Today!
www.BostonInstituteOfFinance.com
Guide to Banker Education and Training for Tellers
Keep your teller's education current so they provide better service to your customers1. In-house banker education and training programs.
2. Online banking classes.
3. Seminar style banking courses.
Banker education and training classes are used to educate new employees about the bank’s protocols, rules and expectations. They can also be used as functional training courses for bankers and tellers. When setting up these on-site banking courses you will want to develop a standardized curriculum that all tellers must complete in order to work for you.
When selecting online banking education programs or banking seminars for your tellers make sure you follow these steps:
1. Select a banking seminar that makes sense for your tellers' job description.
2. Select a delivery method that is practical for your bank.
3. Select banking classes for your tellers that are within your bank's employee education budget.
Action Steps
The best contacts and resources to help you get it done
Identify banking courses that deal with money handling
One of the primary duties of a bank teller is money handling. Therefore, your tellers need to have at least a basic course in money handling.
I recommend:
Both Renton Technical College and BVS offer online courses for bank tellers on a variety of topics including money handling and customer service.
Protect your staff with a banking seminar in security issues for banks
Security is a huge issue now with all financial institutions. Since your tellers are on the front line, so to speak, they need to know how to handle dangerous situations, as well as how to handle document security issues.
I recommend:
Bank Security Training is a DVD course that can help you to meet FDIC Regulation 326. The National Association for Bank Security offers off-site seminars, computer courses and on-site training seminars.
Enroll your tellers in banking seminars for customer service
Customer service is a key skill that tellers need to develop. Fortunately there are a lot of great, low cost customer service courses and seminars they can take.
I recommend:
The American Management Association offers a well-respected course in customer services, as does the Independent Community Bankers of America.
Tips & Tactics
Helpful advice for making the most of this Guide- Bank training courses are a great way to improve employee job satisfaction and lower turnover rate.
